FIX: You may receive an error message if you select interlaced processing together with the option to preserve the original time code or to create the time code in Windows Media Encoder 9 Series

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Article ID: 910996 - View products that this article applies to.
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SYMPTOMS

In Microsoft Windows Media Encoder 9 Series, if you select interlaced processing together with the option to preserve the original time code or the option to create the time code, you may receive the following error message when you start the Encoder:
0xC00D002F: Invalid or corrupt data was encountered (NS_E_INVALID_DATA)

CAUSE

When you select either the Preserve Original time code option or the Create time code option, the Encoder resets the Allow interlaced processing option. However, the codec is still expecting interlaced data. Therefore, the codec will generate the error message when it receives the unexpected samples.

RESOLUTION

Hotfix information

A supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next release of Windows Media Encoder that contains this hotfix.

Download information

The following file is available for download from the Microsoft Download Center:
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Download
Download the WindowsMedia9-KB910996-x86-INTL.exe package now.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
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File nameFile versionFile sizeDateTimePlatform
Wmenceng.dll9.0.0.33431,554,94414-Nov-200523:27x86

STATUS

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 910996 - Last Review: September 27, 2011 - Revision: 2.0
APPLIES TO
  • Windows Media Encoder 9 Series
Keywords: 
kbfix kbqfe kbhotfixserver KB910996

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