Article ID: 911059 - Last Review: July 16, 2009 - Revision: 7.11

How to reset your Xbox 360 console display settings to the default display settings

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SUMMARY

The display on a television or monitor may not look right when you connect it to your Xbox 360 console. You may experience any of the following symptoms:
  • There is no video.
  • The screen flickers.
  • The screen fades to black.
  • The screen flashes.
  • The screen displays polygons.
  • The colors do not look right.
If the display does not look correct, the cause is typically that the television set or monitor is not connected correctly to the Xbox 360. A setting on the television set or monitor might also be incorrect. Before you try to resolve the problem by changing the display settings on the Xbox 360 console, you should examine the connection between the Xbox 360 console and the television set or monitor.

If you want to follow a step-by-step description of how to check the connections between the television or monitor and the Xbox 360 console, click the following article number to view the article in the Microsoft Knowledge Base:

911151  (http://support.microsoft.com/kb/911151/ ) When using your Xbox 360 console, the image on your TV or monitor is unclear
This article also discusses how to examine the settings of the television set or monitor.

If you want to continue troubleshooting a display problem after you check the connections to the Xbox 360 console, and after you check the settings on the television or monitor, you can reset the default display settings on the console. Doing this sets the console to the minimum display settings. You can reconfigure the Xbox 360 console to its optimal settings at any time.

The "More Information" section provides steps that you can follow to reset the console to its default settings.

MORE INFORMATION

To reset the display settings of the Xbox 360 console to the default settings, follow these steps:
  1. Remove any discs from the disc tray.
  2. Turn off the console.
  3. Turn on the console.

    Note If you are using an Xbox 360 Wireless Controller, turn on the console by using the Xbox Guide button on the controller. Wait for the guide light to indicate that the controller has linked to the console.

    Note Make sure that you use the player 1 controller when you do this. The player 1 controller is indicated by the upper-left quadrant light on the console.
  4. As the console starts, press and hold the Y button as you pull the right trigger.

    Note This action causes the Xbox Dashboard to reset the display settings to the default settings. The console then automatically restarts.

Additional support

If these steps do not resolve the issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web Page links:
United States customers - Online console repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)
Outside the United States - Online console repair (http://www.xbox.com/support/)
Note: Online console repair service is currently not available in all countries and regions.
For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site:
http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

APPLIES TO
  • Microsoft XBox 360 Video Game System
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