You receive a "Disk read error has occurred" error message when you use the Winnt32.exe program to reinstall Windows XP on a computer that has both Windows XP and Windows Vista installed

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Article ID: 911080 - View products that this article applies to.
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SYMPTOMS

When you use the Winnt32.exe program to reinstall Microsoft Windows XP on a computer that has both Windows XP and Microsoft Windows Vista installed, you receive the following error message:
Disk read error has occurred.
Additionally, the computer stops responding (hangs).

Note This problem occurs in this situation when any version of Windows Vista is installed.

CAUSE

This problem occurs if you select the boot legacy operating system and launch setup options when you run the Winnt32.exe program.

WORKAROUND

To work around this problem, use one of the following methods.

Method 1

Use the Windows XP CD-ROM to reinstall Windows XP.

Method 2

If you use the Winnt32.exe program to reinstall Windows XP, make sure that you select the launch setup option and not the boot legacy operating system option.

Note These options appear when you restart the computer after you run the Winnt32.exe program.

Properties

Article ID: 911080 - Last Review: January 31, 2008 - Revision: 2.0
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 for Itanium-Based Systems
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Standard
  • Windows Web Server 2008
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