Article ID: 911080 - View products that this article applies to.
When you use the Winnt32.exe program to reinstall Microsoft Windows XP on a computer that has both Windows XP and Microsoft Windows Vista installed, you receive the following error message:
Additionally, the computer stops responding (hangs).
Disk read error has occurred.
Note This problem occurs in this situation when any version of Windows Vista is installed.
This problem occurs if you select the boot legacy operating system and launch setup options when you run the Winnt32.exe program.
To work around this problem, use one of the following methods.
Method 1Use the Windows XP CD-ROM to reinstall Windows XP.
Method 2If you use the Winnt32.exe program to reinstall Windows XP, make sure that you select the launch setup option and not the boot legacy operating system option.
Note These options appear when you restart the computer after you run the Winnt32.exe program.
Article ID: 911080 - Last Review: January 31, 2008 - Revision: 2.0