While attempting to connect your Xbox 360 console as a Media Center Extender, you receive the error message: "Xbox 360 Not Found"
On This PageSYMPTOMSWhen you try to install the Microsoft Media Center Extender for Windows XP Media Center for Xbox 360 on your Media Center-based computer, you may receive the following error message:
Xbox 360 Not Found An Xbox 360 cannot be found on the network. Your network connection or a firewall may cause this problem. Check your connection or disabled your firewall and then select Next. To end Setup and learn more about network troubleshooting select the following check box and then select Cancel. CAUSEThis usually happens when a firewall blocks the communication ports, or when the firewall service is unresponsive. THINGS TO TRYMethod 1: Check the firewall configurationIf you use the Microsoft Windows Firewall, make sure the firewall service is running and that the Don’t allow exceptions check box in the Windows Firewall is not selected.Note If the Don’t allow exceptions check box is selected, no ports are open, which means your Xbox 360 console can't communicate with your Media Center-based computer. Method 2: Troubleshoot network problemsProblems with your home network may be preventing a successful connection. Examples of such problems are too much network traffic, a faulty network router, and faulty cabling.To determine if the network or the network router is causing the issue, temporarily connect your Xbox 360 console directly to your Media Center PC by using an Ethernet cable. If you can complete setup when the two are directly connected, troubleshoot your router or switch or any other network components between your computer and your Xbox 360 console. Note The Ethernet cable does not have to be a cross-over cable. The Xbox 360 can switch network modes and connect to the computer. REFERENCES
For more information about how to configure a firewall to work with Media Center Extender, click the following article numbers to view the articles in the Microsoft Knowledge Base:
896036 (http://support.microsoft.com/kb/896036/)
The Media Center Extender may not work after you configure a firewall in Windows XP Media Center Edition 2005
For more information about Media Center Extender, visit the following Web site: http://www.microsoft.com/windowsxp/mediacenter/extender/default.mspx (http://www.microsoft.com/windowsxp/mediacenter/extender/default.mspx) Additional supportIf the methods in the previous section did not resolve your problem, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support), and then click Repair your console in the upper-right part of the Web page.Note
Online console repair service is currently not available in all
countries and regions.
If you want to instead contact Xbox Customer Support directly,
please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do
this.APPLIES TO
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