Help and Support
 

powered byLive Search

When you attempt to play music from your Apple iPod portable device, playlists do not appear on your Xbox 360 console

View products that this article applies to.
Article ID:911150
Last Review:July 23, 2008
Revision:2.0
On This Page

SYMPTOMS

When you try to play music from your Apple iPod device on your Xbox 360, you notice that dynamically created on-the-go playlists are not available.

Back to the top

CAUSE

This happens when the dynamically created on-the-go playlists are not saved on the device.

Back to the top

THINGS TO TRY

1.Make sure that the playlist is synchronized with the computer or with iTunes. Playlists that aren't synchronized won't be available on the Xbox 360 console.
2.Create playlists from your iPod on the Xbox 360. For more information about how to save a playlist, click the following article number to view the article in the Microsoft Knowledge Base:
906503 (http://support.microsoft.com/kb/906503/) How to edit and save playlists on your Xbox 360 console

Back to the top

Additional support

If the steps in the previous section did not resolve your problem, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support), and then click Repair your console in the upper-right part of the Web page.
Note Online console repair service is currently not available in all countries and regions.
If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

Back to the top

APPLIES TO
•Microsoft Xbox
•Microsoft XBox 360 Video Game System

Back to the top

Keywords: 
kbxboxconsole kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbpubtypekc kbtshoot KB911150

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.