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The Resultant Set of Policy tool and the Group Policy Management Console tool do not correctly display policy information on a Windows XP Service Pack 2 (SP2)-based computer

Article ID: 911170

SYMPTOMS

Consider the following scenario. You configure a domain controller as described in the following Microsoft Knowledge Base articles:

316977

(http://support.microsoft.com/kb/316977/ )

Group Policy template behavior in Windows Server 2003

816662

(http://support.microsoft.com/kb/816662/ )

Recommendations for managing Group Policy administrative template (.adm) files

Then, you delete all the *.adm files from the Sysvol folder on the domain controller. Next, you start the Resultant Set of Policy tool (Rsop.msc) or the Group Policy Management Console tool (Gpmc.msc) and then view policy settings on a Microsoft Windows XP Service Pack 2 (SP2)-based computer. However, these tools do not correctly display the policy information. Additionally, an Extra Registry Settings section appears in the Resultant Set of Policy tool instead of the policy descriptions that you expect.

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RESOLUTION

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support

(http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Windows XP SP2 installed.

Restart requirement

You must restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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