While attempting to sign up for an Xbox LIVE membership, you receive the error message: "This action cannot be performed at this time"

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SYMPTOMS

You try to sign up for an Xbox LIVE membership, but you receive the following error message:

This action cannot be performed at this time. Please try again later. For more information, go to www.xbox.com.

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CAUSE

You receive this error message if you have already used the same credit card to create 10 accounts.

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THINGS TO TRY

You can use a different credit card to sign up for the Xbox LIVE membership.

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Additional support

If the steps in the previous section did not resolve your issue, your console may have to be repaired. For more information about how to start the online repair process, please visit one of the following Web Page links:

United States customers - Online console repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States - Online console repair (http://www.xbox.com/support/)

Note: Online console repair service is currently not available in all countries and regions.

For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site:

http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

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APPLIES TO

Microsoft XBox 360 Video Game System

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