Description of the Microsoft Office SharePoint Portal Server 2003 post-Service Pack 2 hotfix package: November 30, 2005

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SUMMARY

This article describes the Microsoft Office SharePoint Portal Server 2003 issue that is fixed in the SharePoint Portal Server 2003 post-Service Pack 2 hotfix package that is dated November 30, 2005.

This article describes the following items about the hotfix package:

The issues that the hotfix package fixes.
The prerequisites for installing the hotfix package.
Whether you must restart your computer after you install the hotfix package.
Whether the hotfix package is replaced by any other hotfix package.
Whether you must make any registry changes.
The files that the hotfix package contains.

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INTRODUCTION

Issue that the hotfix package fixes

This hotfix package fixes the following issue that was not previously documented in a Microsoft Knowledge Base article:

When a server that is running SharePoint Portal Server 2003 tries to perform Index propagation, propagation does not occur. Additionally, the following event is logged in the event log:
Event Type: Error
Event Source: Microsoft SharePointPS Search Service
Event Category: Services
Event ID:?
Date: date
Time: time
User: N/A
Computer: computer_name
Description: Index propagation to search server <computer_name (IP address)> was not accepted.
Context: http://URL, SPS02Portal_CI Catalog
Details: The process cannot access the file because it is being used by another process. (0x80070020)
Note This hotfix does not resolve this issue. This hotfix adds a tracing functionality that a CSS engineer can use to troubleshoot the issue. The customer will have to call and ask the CSS engineer to send the Tcontrol.exe tracing tool to turn on the tracing functionality. This tool is located in the PKM tools package.

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A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix package:

This hotfix is a SharePoint Portal Server 2003 Service Pack 2 hotfix. To install the hotfix, you must have SharePoint Portal Server 2003 Service Pack 2 installed. For more information about SharePoint Portal Server 2003 Service Pack 2, click the following article number to view the article in the Microsoft Knowledge Base:
887623 (http://support.microsoft.com/kb/887623/ ) Description of Microsoft Office SharePoint Portal Server 2003 Service Pack 2

Restart information

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix is not replaced by any later hotfix.

Registry information

You do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.The English version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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