You receive an error message when you try to perform any editing tasks, or you must click to enable the compose frame in Outlook Web Access

Article ID: 911829 - View products that this article applies to.
If you are a Small Business customer, find additional troubleshooting and learning resources at the Support for Small Business
(http://smallbusiness.support.microsoft.com)
site.
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SYMPTOMS

When you access Microsoft Outlook Web Access by using Microsoft Internet Explorer 6 or a later version of Internet Explorer, you experience one of the following symptoms.

Symptom 1
On a computer that is running Windows Vista, you cannot perform any editing tasks that you typically expect to perform. For example, you cannot perform the following tasks:
  • Compose a new email message
  • Reply to an email message
  • Create a new contact, task, note, journal entry, or appointment
  • Change any configuration in the Outlook Web Access options folder
Additionally, you may receive an error message when you try to perform these tasks.


Symptom 2
After you have installed update 912945 on your computer, you must first click one time in the compose frame in Outlook Web Access before you edit text. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
912945
(http://support.microsoft.com/kb/912945/ )
Internet Explorer ActiveX update
Symptom 3
After you have installed security update 912812 that is described in security bulletin MS06-013on your computer, you must first click one time in the compose frame in Outlook Web Access to enable the edit control. 
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CAUSE

Symptom 1
This behavior occurs because Windows Vista no longer includes support for the ActiveX control that is used for HTML editing in Outlook Web Access.

Symptom 2
Update 912945 requires that you click one time in an ActiveX control to enable the control in Internet Explorer 6.

Symptom 3
Security update 912812 requires that you click one time in an ActiveX control to enable the control in Internet Explorer 6.
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RESOLUTION

This Microsoft Exchange Server hotfix resolves the three issues that are mentioned in the "Symptoms" section. This hotfix enables a new editor for Internet Explorer. The new editor uses an Internet Explorer "iframe" instead of an ActiveX control. After you apply hotfix 911829, you are not required to first click in the compose frame in Outlook Web Access before you edit text.

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Important For this resolution to work, you must apply the hotfix to both the front-end server and to the back-end server.

Microsoft Exchange Server 2003

Hotfix information

The following file is available for download from the Microsoft Download Center:

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Download
Download the Exchange2003-KB911829-x86-ENU.exe package now.
(http://www.microsoft.com/downloads/details.aspx?FamilyId=5BC06E8A-08EB-4976-BC68-A03EBE3A2552&displaylang=en)
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591
(http://support.microsoft.com/kb/119591/ )
How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Blank.htm0.0.0.018616-Nov-200620:28:27Not applicable
Ctrl_calendar.css0.0.0.01,22616-Nov-200620:28:52Not applicable
Ctrl_calendar.htc0.0.0.08,45416-Nov-200620:28:55Not applicable
Ctrl_calendar.js0.0.0.040,02416-Nov-200620:28:27Not applicable
Ctrl_calendarview.css0.0.0.05,41116-Nov-200620:28:53Not applicable
Ctrl_calendarview.htc0.0.0.012,91016-Nov-200620:28:55Not applicable
Ctrl_calendarview.js0.0.0.095,60316-Nov-200620:28:28Not applicable
Ctrl_calendarviewprn.css0.0.0.069916-Nov-200620:28:53Not applicable
Ctrl_calviewdaily.xsl0.0.0.012,98524-Oct-200622:48:31Not applicable
Ctrl_calviewmonthly.xsl0.0.0.013,11224-Oct-200622:48:31Not applicable
Ctrl_calviewweekly.xsl0.0.0.09,35924-Oct-200622:48:31Not applicable
Ctrl_ctxtmenu.htc0.0.0.098616-Nov-200620:28:56Not applicable
Ctrl_ctxtmenu.js0.0.0.06,28116-Nov-200620:28:28Not applicable
Ctrl_datepicker.htc0.0.0.03,56516-Nov-200620:28:56Not applicable
Ctrl_datepicker.js0.0.0.044,29816-Nov-200620:28:29Not applicable
Ctrl_formatbar.htc0.0.0.06,57516-Nov-200620:28:56Not applicable
Ctrl_formatbar.js0.0.0.024,23216-Nov-200620:28:29Not applicable
Ctrl_formatbar20.htc0.0.0.026,69624-Oct-200622:48:29Not applicable
Ctrl_freebusy.css0.0.0.02,18716-Nov-200620:28:53Not applicable
Ctrl_freebusy.htc0.0.0.01,34916-Nov-200620:28:57Not applicable
Ctrl_freebusy.js0.0.0.041,87016-Nov-200620:28:30Not applicable
Ctrl_message.htc0.0.0.03,06816-Nov-200620:28:57Not applicable
Ctrl_message.js0.0.0.021,75316-Nov-200620:28:30Not applicable
Ctrl_message20.htc0.0.0.021,95824-Oct-200622:48:29Not applicable
Ctrl_mimeformatbar.htc0.0.0.06,63616-Nov-200620:28:57Not applicable
Ctrl_mimeformatbar.js0.0.0.014,16016-Nov-200620:28:31Not applicable
Ctrl_notify.htc0.0.0.01,35216-Nov-200620:28:57Not applicable
Ctrl_notify.js0.0.0.067516-Nov-200620:28:31Not applicable
Ctrl_poll.js0.0.0.07,38316-Nov-200620:28:32Not applicable
Ctrl_reminder.htc0.0.0.01,35116-Nov-200620:28:58Not applicable
Ctrl_reminder.js0.0.0.011,23516-Nov-200620:28:32Not applicable
Ctrl_tabpages.htc0.0.0.086416-Nov-200620:28:58Not applicable
Ctrl_tabpages.js0.0.0.02,31916-Nov-200620:28:32Not applicable
Ctrl_tree.htc0.0.0.02,73616-Nov-200620:28:58Not applicable
Ctrl_tree.js0.0.0.035,04716-Nov-200620:28:33Not applicable
Ctrl_tree_pf.htc0.0.0.02,47016-Nov-200620:28:59Not applicable
Ctrl_tree_pf.js0.0.0.033,89116-Nov-200620:28:33Not applicable
Ctrl_tree_pf.xsl0.0.0.01,90924-Oct-200622:48:31Not applicable
Ctrl_view.htc0.0.0.03,11516-Nov-200620:28:59Not applicable
Ctrl_view.js0.0.0.098,03616-Nov-200620:28:33Not applicable
Ctrl_view.xsl0.0.0.042,53324-Oct-200622:48:32Not applicable
Davex.dll6.5.7651.601,131,00816-Nov-200621:33:06Not applicable
Dlg_anr.js0.0.0.07,87416-Nov-200620:28:34Not applicable
Dlg_editname.js0.0.0.08,52016-Nov-200620:28:34Not applicable
Dlg_editrule.js0.0.0.027,75016-Nov-200620:28:35Not applicable
Dlg_editsignature.js0.0.0.05,97916-Nov-200620:28:35Not applicable
Dlg_gal.js0.0.0.026,02316-Nov-200620:28:35Not applicable
Dlg_gallookup.js0.0.0.07,23916-Nov-200620:28:36Not applicable
Dlg_junk.js0.0.0.09,84816-Nov-200620:28:36Not applicable
Dlg_movecopy.js0.0.0.06,19116-Nov-200620:28:36Not applicable
Dlg_newfolder.js0.0.0.03,75216-Nov-200620:28:36Not applicable
Dlg_options.js0.0.0.022,71016-Nov-200620:28:37Not applicable
Dlg_recurrence.js0.0.0.023,77516-Nov-200620:28:37Not applicable
Dlg_reminder.js0.0.0.037,11916-Nov-200620:28:37Not applicable
Dlg_rules.js0.0.0.011,62516-Nov-200620:28:38Not applicable
Dlg_spell.js0.0.0.019,54716-Nov-200620:28:38Not applicable
Dlg_taskrecurrence.js0.0.0.027,58616-Nov-200620:28:38Not applicable
Dl_appointment.js0.0.0.011,85616-Nov-200620:28:38Not applicable
Dl_composeapptrecurr.js0.0.0.09,38116-Nov-200620:28:39Not applicable
Dl_composecommon.js0.0.0.05,11716-Nov-200620:28:39Not applicable
Dl_composetaskrecurr.js0.0.0.017,56116-Nov-200620:28:39Not applicable
Dl_contact.js0.0.0.08,18016-Nov-200620:28:39Not applicable
Dl_folderview.js0.0.0.05,20816-Nov-200620:28:40Not applicable
Dl_junk.js0.0.0.05,04016-Nov-200620:28:40Not applicable
Dl_misc.js0.0.0.09,34016-Nov-200620:28:40Not applicable
Dl_options.js0.0.0.06,91716-Nov-200620:28:40Not applicable
Dl_task.js0.0.0.019,63816-Nov-200620:28:40Not applicable
Exoledb.dll6.5.7651.602,612,22416-Nov-200621:33:10Not applicable
Frm_attach.js0.0.0.05,50816-Nov-200620:28:41Not applicable
Frm_composeappt.js0.0.0.037,81016-Nov-200620:28:41Not applicable
Frm_composecdl.js0.0.0.017,27916-Nov-200620:28:41Not applicable
Frm_composecontact.js0.0.0.036,41416-Nov-200620:28:41Not applicable
Frm_composecontact20.js0.0.0.029,04024-Oct-200622:48:30Not applicable
Frm_composenote.js0.0.0.019,59516-Nov-200620:28:42Not applicable
Frm_composenote20.js0.0.0.017,04324-Oct-200622:48:30Not applicable
Frm_composepost.js0.0.0.013,32116-Nov-200620:28:42Not applicable
Frm_composetask.js0.0.0.041,15616-Nov-200620:28:42Not applicable
Frm_forwardmeeting.js0.0.0.08,01816-Nov-200620:28:43Not applicable
Frm_logoff.js0.0.0.069616-Nov-200620:28:43Not applicable
Frm_mimecommon.js0.0.0.034,11416-Nov-200620:28:43Not applicable
Frm_mimenote.js0.0.0.063,08816-Nov-200620:28:44Not applicable
Frm_mimepreviewpane.js0.0.0.05,82716-Nov-200620:28:44Not applicable
Frm_previewpane.js0.0.0.03,81516-Nov-200620:28:45Not applicable
Frm_readappt.js0.0.0.016,00316-Nov-200620:28:45Not applicable
Frm_readnote.js0.0.0.07,70516-Nov-200620:28:45Not applicable
Frm_readpost.js0.0.0.06,47916-Nov-200620:28:45Not applicable
Frm_readreports.js0.0.0.04,41816-Nov-200620:28:46Not applicable
Frm_readtask.js0.0.0.06,72716-Nov-200620:28:46Not applicable
Owaprint.css0.0.0.02,69616-Nov-200620:28:54Not applicable
Owastyle.css0.0.0.013,58616-Nov-200620:28:53Not applicable
Owastyledl.css0.0.0.02,18716-Nov-200620:28:53Not applicable
Pdec.htc0.0.0.02,55524-Oct-200622:48:30Not applicable
Pdec.js0.0.0.016,06924-Oct-200622:48:30Not applicable
Pdec30.htc0.0.0.02,77516-Nov-200620:28:59Not applicable
Pdec30.js0.0.0.016,25416-Nov-200620:28:52Not applicable
Preload.htm0.0.0.06,31016-Nov-200620:29:00Not applicable
Setupmcl.exe5.3.18.6319,30416-Nov-200622:40:15x86
Sps.css0.0.0.01,39916-Nov-200620:28:54Not applicable
Spuninst..exe6.1.22.4205,02403-Mar-0521:51:29x86
Style-chs30.css0.0.0.039416-Nov-200620:28:54Not applicable
Style-cht30.css0.0.0.038116-Nov-200620:28:54Not applicable
Style-jpn30.css0.0.0.040016-Nov-200620:28:54Not applicable
Style-kor30.css0.0.0.037816-Nov-200620:28:54Not applicable
Style-large30.css0.0.0.038216-Nov-200620:28:55Not applicable
Style30.css0.0.0.038216-Nov-200620:28:55Not applicable
Tf_galfind.xsl0.0.0.08,63424-Oct-200622:48:33Not applicable
Tf_messages.xsl0.0.0.011,61024-Oct-200622:48:33Not applicable
Tf_twoline.xsl0.0.0.010,67724-Oct-200622:48:33Not applicable
Util_addrval.js0.0.0.02,11416-Nov-200620:28:47Not applicable
Util_buttons.js0.0.0.06,60616-Nov-200620:28:47Not applicable
Util_calendar.js0.0.0.04,50816-Nov-200620:28:47Not applicable
Util_calmessaging.htc0.0.0.087716-Nov-200620:28:59Not applicable
Util_calmessaging.js0.0.0.010,44316-Nov-200620:28:48Not applicable
Util_forms.js0.0.0.026,28116-Nov-200620:28:48Not applicable
Util_mimemsg.js0.0.0.011,29716-Nov-200620:28:48Not applicable
Util_owa.js0.0.0.023,60316-Nov-200620:28:48Not applicable
Util_recipients.js0.0.0.018,81716-Nov-200620:28:49Not applicable
Util_view.js0.0.0.037,67616-Nov-200620:28:49Not applicable
Vw_calendar.js0.0.0.09,84616-Nov-200620:28:49Not applicable
Vw_calendarpart.css0.0.0.01,40116-Nov-200620:28:55Not applicable
Vw_calendarpart.js0.0.0.083016-Nov-200620:28:50Not applicable
Vw_contact.js0.0.0.02,45116-Nov-200620:28:50Not applicable
Vw_dumpster.js0.0.0.03,25616-Nov-200620:28:50Not applicable
Vw_message.js0.0.0.014,70116-Nov-200620:28:50Not applicable
Vw_messagepart.js0.0.0.01,95716-Nov-200620:28:51Not applicable
Vw_navbar.js0.0.0.046,45616-Nov-200620:28:51Not applicable
Vw_search.js0.0.0.010,43316-Nov-200620:28:51Not applicable
Vw_task.js0.0.0.07,18016-Nov-200620:28:51Not applicable
Vw_taskpart.js0.0.0.04,62516-Nov-200620:28:52Not applicable
Webrstr-ara.dll6.5.7651.60100,86416-Nov-200621:35:07x86
Webrstr-bas.dll6.5.7651.60107,00816-Nov-200621:45:09x86
Webrstr-brz.dll6.5.7651.60111,61616-Nov-200621:37:11x86
Webrstr-cat.dll6.5.7651.60113,15216-Nov-200621:44:29x86
Webrstr-chs.dll6.5.7651.60100,86416-Nov-200621:32:30x86
Webrstr-cht.dll6.5.7651.60100,86416-Nov-200621:34:08x86
Webrstr-cze.dll6.5.7651.60104,44816-Nov-200621:41:31x86
Webrstr-dan.dll6.5.7651.60104,96016-Nov-200621:41:59x86
Webrstr-dut.dll6.5.7651.60114,68816-Nov-200621:38:01x86
Webrstr-fin.dll6.5.7651.60108,03216-Nov-200621:38:43x86
Webrstr-frn.dll6.5.7651.60120,32016-Nov-200621:24:33x86
Webrstr-ger.dll6.5.7651.60117,24816-Nov-200621:22:31x86
Webrstr-grk.dll6.5.7651.60124,92816-Nov-200621:39:19x86
Webrstr-heb.dll6.5.7651.60100,86416-Nov-200621:36:10x86
Webrstr-hun.dll6.5.7651.60113,66416-Nov-200621:43:55x86
Webrstr-itn.dll6.5.7651.60114,68816-Nov-200621:26:03x86
Webrstr-jpn.dll6.5.7651.60100,86416-Nov-200621:29:21x86
Webrstr-kor.dll6.5.7651.60100,86416-Nov-200621:31:01x86
Webrstr-nor.dll6.5.7651.60103,42416-Nov-200621:42:26x86
Webrstr-pol.dll6.5.7651.60111,61616-Nov-200621:39:54x86
Webrstr-por.dll6.5.7651.60114,68816-Nov-200621:40:28x86
Webrstr-rus.dll6.5.7651.60112,12816-Nov-200621:42:53x86
Webrstr-spa.dll6.5.7651.60114,68816-Nov-200621:27:38x86
Webrstr-swe.dll6.5.7651.60105,47216-Nov-200621:40:59x86
Webrstr-trk.dll6.5.7651.60102,91216-Nov-200621:43:20x86
Webrstr-usa.dll6.5.7651.60100,86416-Nov-200620:27:34x86
Webrstr.dll6.5.7651.60100,86416-Nov-200621:31:01x86
Wmtemplates.dll6.5.7651.605,693,44016-Nov-200620:27:31x86

Microsoft Exchange 2000 Server

Hotfix information

A supported hotfix is now available from Microsoft. However, it is intended to correct only the problem that this article describes. Apply it only to systems that are experiencing this specific problem.

To resolve this problem, contact Microsoft Customer Support Services to obtain the hotfix. For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
(http://support.microsoft.com/contactus/?ws=support)
Collapse this imageExpand this image
NoteIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Prerequisites

The following list contains prerequisites for the hotfix:
  • Microsoft Exchange 2000 Server Service Pack 3 (SP3)
  • The latest Microsoft Exchange 2000 Server Post-Service Pack 3 rollup package
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
301378
(http://support.microsoft.com/kb/301378/ )
How to obtain the latest Exchange 2000 Server service pack

Restart requirement

The IIS Admin Service and all dependant services are automatically stopped and then restarted when you install this hotfix package.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Ctrl_formatbar20.htcNot applicable26,69608-Dec-200501:04Not applicable
Ctrl_message20.htcNot applicable21,96208-Dec-200501:04Not applicable
Davex.dll6.0.6618.1851,96817-Dec-200504:43x86
Eximap4.dll6.0.6618.194,20817-Dec-200504:37x86
Exoledb.dll6.0.6618.12,179,07216-Dec-200515:13x86
Exproto.dll6.0.6618.132,76817-Dec-200504:37x86
Febecfg.dll6.0.6618.140,96017-Dec-200503:52x86
Frm_composecontact20.jsNot applicable29,02808-Dec-200501:04Not applicable
Frm_composenote20.jsNot applicable17,04308-Dec-200501:04Not applicable
Iisif.dll6.0.6618.132,76817-Dec-200504:37x86
Iisproto.dll6.0.6618.1135,16817-Dec-200504:38x86
Imap4fe.dll6.0.6618.1135,16817-Dec-200503:54x86
Imap4svc.dll6.0.6618.1126,97617-Dec-200504:37x86
Mdbmsg.dll6.0.6618.12,342,91217-Dec-200503:46x86
Pdec.htcNot applicable2,55508-Dec-200501:04Not applicable
Pdec.jsNot applicable16,44509-Dec-200523:32Not applicable
Pop3fe.dll6.0.6618.124,57617-Dec-200503:54x86
Pop3svc.dll6.0.6618.173,72817-Dec-200504:35x86
Store.exe6.0.6618.14,714,49617-Dec-200504:37x86
Webrstr-brz.dll6.0.6618.173,72817-Dec-200504:48x86
Webrstr-cat.dll6.0.6618.173,72817-Dec-200504:57x86
Webrstr-chs.dll6.0.6618.169,63217-Dec-200504:45x86
Webrstr-cht.dll6.0.6618.169,63217-Dec-200504:46x86
Webrstr-cze.dll6.0.6618.169,63217-Dec-200504:53x86
Webrstr-dan.dll6.0.6618.169,63217-Dec-200504:54x86
Webrstr-dut.dll6.0.6618.173,72817-Dec-200504:48x86
Webrstr-fin.dll6.0.6618.173,72817-Dec-200504:49x86
Webrstr-frn.dll6.0.6618.177,82417-Dec-200504:40x86
Webrstr-ger.dll6.0.6618.177,82417-Dec-200504:40x86
Webrstr-grk.dll6.0.6618.181,92017-Dec-200504:50x86
Webrstr-hun.dll6.0.6618.173,72817-Dec-200504:56x86
Webrstr-itn.dll6.0.6618.177,82417-Dec-200504:41x86
Webrstr-jpn.dll6.0.6618.169,63217-Dec-200504:43x86
Webrstr-kor.dll6.0.6618.169,63217-Dec-200504:44x86
Webrstr-nor.dll6.0.6618.169,63217-Dec-200504:54x86
Webrstr-pol.dll6.0.6618.173,72817-Dec-200504:51x86
Webrstr-por.dll6.0.6618.177,82417-Dec-200504:51x86
Webrstr-rus.dll6.0.6618.173,72817-Dec-200504:55x86
Webrstr-spa.dll6.0.6618.177,82417-Dec-200504:42x86
Webrstr-swe.dll6.0.6618.169,63217-Dec-200504:52x86
Webrstr-trk.dll6.0.6618.169,63217-Dec-200504:55x86
Webrstr-usa.dll6.0.6618.169,63217-Dec-200503:53x86
Webrstr.dll6.0.6618.169,63217-Dec-200503:53x86
Wmtemplates.dll6.0.6618.14,173,82417-Dec-200503:53x86
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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MORE INFORMATION

Several design changes are introduced in Windows Vista that are based on the Microsoft Secure Windows Initiative program. The version of Internet Explorer that is bundled with Windows Vista helps protect users from dangerous websites. Additionally, this version of Internet Explorer runs with limited user rights even if the user is logged on as a member of the local administrators group. The new editor that is introduced in this version of Internet Explorer complements this design change.  For more information, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684
(http://support.microsoft.com/kb/824684/ )
Description of the standard terminology that is used to describe Microsoft software updates
817903
(http://support.microsoft.com/kb/817903/ )
New naming schema for Exchange Server software update packages
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Properties

Article ID: 911829 - Last Review: May 1, 2012 - Revision: 14.0
APPLIES TO
  • Microsoft Exchange Server 2003 Enterprise Edition
  • Microsoft Exchange Server 2003 Standard Edition
  • Microsoft Exchange 2000 Server Standard Edition
  • Microsoft Exchange 2000 Enterprise Server
Keywords: 
atdownload kbhotfixserver kbqfe kbfix kbexchange2000presp4fix kbbug KB911829
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