Help and Support

Internet Explorer no longer works correctly when you use a very long name in the Internet Explorer Favorites folder on a Windows Vista-based computer

View products that this article applies to.
Article ID:911860
Last Review:May 10, 2007
Revision:2.2

SYMPTOMS

Consider the following scenario. You are using Internet Explorer on a Windows Vista-based computer. You decide to save a favorite in the Internet Explorer Favorites folder. During this process, you type a very long name for the new favorite. In this scenario, Internet Explorer no longer works correctly. For example, you cannot remove the focus from the Add Favorite dialog box. Or, Internet Explorer stops responding (hangs).

Back to the top

CAUSE

This problem occurs because Internet Explorer 7, the version that is currently included in Windows Vista, does not let you type a favorite name that is longer than 221 characters.

Back to the top

WORKAROUND

To prevent this problem, make sure that the name of the new favorite is no longer than 221 characters.

Back to the top

APPLIES TO
•Windows Vista Ultimate
•Windows Vista Home Premium
•Windows Vista Home Basic
•Windows Vista Enterprise
•Windows Vista Business
•Windows Vista Ultimate 64-bit Edition
•Windows Vista Home Premium 64-bit Edition
•Windows Vista Home Basic 64-bit Edition
•Windows Vista Enterprise 64-bit Edition
•Windows Vista Business 64-bit Edition

Back to the top

Keywords: 
kbtshoot kbprb KB911860

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.