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The screen saver does not work when you use a Microsoft wireless pointing device on a Windows Vista-based computer

Article ID:911895
Last Review:November 29, 2007
Revision:11.2

SYMPTOMS

When you use a Microsoft wireless pointing device that uses Microsoft IntelliPoint software on a Windows Vista-based computer, you may notice that the screen saver of the computer does not work even though it is configured to run.

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CAUSE

This issue may occur if the PCM and DVDLauncher services are running in the background. The PCM service is used to start media programs faster. The DVDLauncher is a program that is used for DVD playback.

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RESOLUTION

To resolve this issue, plug in a wireless receiver, and then check for updates. To do this, visit the following Microsoft Windows Update Web site:
http://windowsupdate.microsoft.com/ (http://windowsupdate.microsoft.com/)
Install the Optional Hardware Update that is named Microsoft HID Non-User Input Data Filter.

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MORE INFORMATION

To learn more about how to end a process in Windows Vista, follow the instructions in the "End a process" topic in Windows Vista Help and Support. To view the topic, follow these steps:
1.Click Start Start button, and then click Help and Support.
2.In the Search Help box, type End a process, and then click Search Help.
3.Click the appropriate topic.
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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APPLIES TO
Microsoft Wireless Laser Desktop 7000
Microsoft Natural Ergonomic Desktop 7000
Microsoft Habu Laser Gaming Mouse
Microsoft IntelliMouse Explorer 4.0
Microsoft IntelliMouse Explorer for Bluetooth 2.0
Microsoft IntelliMouse with IntelliEye
Microsoft IntelliMouse Optical 1.1
Microsoft IntelliPoint 6.1
Microsoft IntelliPoint 6.0
Microsoft IntelliPoint 5.2
Microsoft IntelliPoint 3.0
Microsoft IntelliPoint 3.1
Microsoft IntelliPoint 3.2
Microsoft IntelliPoint 4.12
Microsoft IntelliType Pro 6.1
Microsoft IntelliType Pro 6.0
Microsoft IntelliType Pro 5.5
Microsoft IntelliType Pro 5.4
Microsoft IntelliType Pro 5.3
Microsoft IntelliType Pro 5.2
Microsoft IntelliType Pro 5.1
Microsoft Laser Mouse 6000
Microsoft Optical Mouse Mobile
Microsoft Notebook Optical Mouse
Microsoft Optical Desktop Elite for Bluetooth
Microsoft Optical Mouse
Microsoft Wireless Entertainment Desktop 7000
Microsoft Wireless IntelliMouse Explorer 2.0
Microsoft Wireless IntelliMouse Explorer for Bluetooth
Microsoft Wireless Laser Desktop 6000 v2.0
Microsoft Wireless Laser Mouse 8000
Microsoft Wireless Laser Mouse 6000
Microsoft Wireless Laser Mouse 5000
Microsoft Wireless Notebook Laser Mouse 6000
Microsoft Wireless Notebook Optical Mouse 4000
Microsoft Wireless Notebook Presenter Mouse 8000
Microsoft Wireless Optical Desktop 1.0
Microsoft Wireless Optical Desktop 1000
Microsoft Wireless Optical Desktop Pro 2.0
Microsoft Wireless Optical Desktop 4000
Microsoft Wireless Optical Desktop 5000
Microsoft Wireless Optical Mouse 1.0
Microsoft Wireless Optical Mouse 2.0
Microsoft Wireless Optical Mouse 3000
Microsoft Wireless Optical Desktop 3000
Windows Vista Home Premium
Windows Vista Ultimate

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Keywords: 
kbtshoot KB911895

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