Article ID: 911924 - Last Review: March 28, 2007 - Revision: 2.3

When you change the Microsoft Management Console in Windows Storage Server 2003 R2, the changes are not saved

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SYMPTOMS

When you change the Microsoft Management Console in Microsoft Windows Storage Server 2003 R2, the changes are not saved. For example, when you add a printer to the console, close the console, and then reopen the console, the printer is no longer listed.

RESOLUTION

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100  (http://support.microsoft.com/kb/889100/ ) How to obtain the latest service pack for Windows Server 2003

Hotfix information

Prerequisites

You must be running an R2 version of Windows Server 2003 to install this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix. However, you must close and then reopen the Microsoft Management Console for the changes to take affect.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.
Windows Storage Server 2003 R2, x86-based versions
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File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nas.mscNot Applicable68,64710-Jan-200623:12Not ApplicableSP1SP1GDR
Nas.mscNot Applicable68,64710-Jan-200623:12Not ApplicableSP1SP1QFE
Windows Storage Server 2003 R2, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nas.mscNot Applicable68,64711-Jan-200604:04Not ApplicableSP1SP1GDR
Nas.mscNot Applicable68,64711-Jan-200604:00Not ApplicableSP1SP1QFE

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

MORE INFORMATION

Technical support for Windows x64 editions

Your hardware manufacturer provides technical support and assistance for Microsoft Windows x64 editions. Your hardware manufacturer provides support because a Windows x64 edition was included with your hardware. Your hardware manufacturer might have customized the Windows x64 edition installation with unique components. Unique components might include specific device drivers or might include optional settings to maximize the performance of the hardware. Microsoft will provide reasonable-effort assistance if you need technical help with your Windows x64 edition. However, you might have to contact your manufacturer directly. Your manufacturer is best qualified to support the software that your manufacturer installed on the hardware.

For product information about Microsoft Windows XP Professional x64 Edition, visit the following Microsoft Web site:
http://www.microsoft.com/windowsxp/64bit/default.mspx (http://www.microsoft.com/windowsxp/64bit/default.mspx)
For product information about Microsoft Windows Server 2003 x64 editions, visit the following Microsoft Web site:
http://www.microsoft.com/windowsserver2003/64bit/x64/editions.mspx (http://www.microsoft.com/windowsserver2003/64bit/x64/editions.mspx)

APPLIES TO
  • Microsoft Windows Storage Server 2003 R2
Keywords: 
kbwinserv2003sp2fix kbexpertiseinter kbqfe kbhotfixserver KB911924