Article ID: 911986 - Last Review: September 19, 2007 - Revision: 4.1 The Subject line of an e-mail activity may contain "&", "<", ">", or """ in Microsoft Dynamics CRM 3.0The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM. SYMPTOMSYou add a data field to the Subject line of an e-mail template in Microsoft Dynamics CRM 3.0. If you apply the template to an e-mail activity, the Subject line may show one or more of the following items:
CAUSEThis issue may occur when the text that is to be displayed on the Subject line of the e-mail activity contains any one of the following characters:
ABC & Company RESOLUTIONThis problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815
(http://support.microsoft.com/kb/922815/
)
Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available
This problem is fixed in Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers.
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
935731
(http://support.microsoft.com/kb/935731/
)
Update Rollup 1 for Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers is available
MORE INFORMATIONFor more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updates 887283
(http://support.microsoft.com/kb/887283/
)
Microsoft Business Solutions CRM software hotfix and update package naming standards APPLIES TO
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