If you delete the contents of some of the address fields in a Microsoft Dynamics CRM sales order, the fields are not updated in Microsoft Dynamics GP

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Article ID: 912208 - View products that this article applies to.
The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM.
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SYMPTOMS

You create a sales order in Microsoft Dynamics CRM 3.0 and then submit the order to Microsoft Dynamics GP. Later, you reopen the sales order in Microsoft CRM and update the order. If you delete the contents of some of the address fields in Microsoft CRM, the fields are not updated in Microsoft Dynamics GP.

RESOLUTION

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 is available for Microsoft Dynamics CRM 3.0

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft product updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

Properties

Article ID: 912208 - Last Review: August 18, 2007 - Revision: 2.3
APPLIES TO
  • Microsoft Business Solutions CRM Integration for Great Plains, when used with:
    • Microsoft CRM 3.0
  • Microsoft CRM 3.0
Keywords: 
kbbug kbmbsmigrate KB912208

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