A canceled meeting appointment reappears in your calendar in Outlook 2003

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Article ID: 912215 - View products that this article applies to.
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SYMPTOMS

Consider the following scenario. You receive a meeting cancellation for an occurrence of a recurring meeting in Microsoft Office Outlook 2003. You open the meeting cancellation, and then click Remove from Calendar. The meeting appointment is removed from your calendar. However, when you view your calendar later, a new unexpected meeting appointment is scheduled for the canceled occurrence of the recurring meeting. The appointment time status is marked as Free. Additionally, the subject line of the appointment is Canceled: original subject name.

CAUSE

This issue may occur if both the meeting recipient and the recipient's delegate process the meeting cancellation.

WORKAROUND

To work around this issue, use one of the following methods.

Method 1: Manually remove the extra appointment

To manually remove the canceled meeting appointment, follow these steps:
  1. Open your calendar in Outlook 2003.
  2. Right-click the appointment, and then click Delete.
  3. Click Delete this occurrence, and then click OK.

Method 2: Reset the delegate's options

To prevent the delegate from receiving meeting-related messages, follow these steps:
  1. Start Outlook 2003.
  2. On the Tools menu, click Options.
  3. Click the Delegates tab.
  4. Click the delegate's name, and then click Permissions.
  5. Click to clear the Delegate receives copies of meeting-related messages sent to me check box.
  6. Click OK to close the Delegate Permissions dialog box.
  7. Click OK to close the Options dialog box.

MORE INFORMATION

In the scenario that is described in the "Symptoms" section, the recipient opens the meeting cancellation first and then clicks Remove from Calendar. This action removes the canceled occurrence of the meeting from the recipient's calendar. Then, the delegate processes the meeting cancellation because the meeting cancellation was also delivered to the delegate's mailbox.

Note In this context, when a meeting cancellation is processed, it means that one of the following actions occurs:
  • The delegate opens the meeting cancellation.
  • The delegate views the meeting cancellation in the Preview pane in Outlook 2003.
  • The meeting cancellation had an action performed on it, such as an action performed by a rule.

Properties

Article ID: 912215 - Last Review: December 29, 2005 - Revision: 1.2
APPLIES TO
  • Microsoft Office Outlook 2003
Keywords: 
kbtshoot kbcalendar kbprb KB912215

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