A time-out occurs and data that is retrieved from the data source is not displayed if the Web service takes more than 30 seconds to send a response in Windows SharePoint Services 2.0

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Article ID: 912451 - View products that this article applies to.
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SYMPTOMS

You enable data retrieval services in Microsoft Windows SharePoint Services 2.0. You then configure a data-driven Web Part on a Web Part page to access data from a data source. However, if the Web service takes more than 30 seconds to send a response, a time-out occurs. Data that is retrieved from the data source is not displayed in the Web Part.

CAUSE

This problem occurs because the SOAP adapter times out after 30 seconds. This problem may occur when you connect to a slow data source.

RESOLUTION

This problem was first fixed in a hotfix that is now contained in a service pack. If you installed the latest Windows SharePoint Services 2.0 service pack, you do not have to install the hotfix.

Service pack information

This problem is corrected in Windows SharePoint Services 2.0 Service Pack 3.To resolve this problem, obtain the latest service pack for Windows SharePoint Services 2.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
906795 How to obtain the latest service pack for Windows SharePoint Services 2.0

How to obtain the hotfix

This issue is fixed in the Microsoft Windows SharePoint Services post-Service Pack 2 Hotfix Package that is dated Februrary 7, 2006. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
913402 Description of the Microsoft Windows SharePoint Services post-Service Pack 2 hotfix package: February 7, 2006
After you apply this hotfix, you must enable it. Do this by using the Stsadmin.exe command-line tool to configure the following Windows SharePoint Services 2.0 property to the time-out value that you want:
data-retrieval-services-timeout
To do this, follow these steps:
  1. Click Start, click Run, type cmd in the Open box, and then click OK.
  2. Type the following lines at the command prompt. Press ENTER after each line.
    cd /d %commonprogramfiles%\Microsoft Shared\Web Server Extensions\60\Bin
    stsadm.exe -o setproperty -propertyname data-retrieval-services-timeout -propertyvalue TimeOutValue


    Note For the TimeoutValue, choose an integer between 1 and 100,000. This integer is the number of seconds for the time-out value.
  3. Type exit to exit the command prompt.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.This problem was first corrected in Windows SharePoint Services 2.0 Service Pack 3.

MORE INFORMATION

For more information about how to use the Stsadm.exe command-line tool to administer Windows SharePoint Services 2.0, see the "Command-Line Operations" topic, the "Command-Line Parameters" topic, or the "Command-Line Properties" topic in the "Reference" section of the Microsoft Windows SharePoint Services 2.0 Administrator's Guide. To obtain the Microsoft Windows SharePoint Services 2.0 Administrator's Guide, visit the following Microsoft Web site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=a637eff6-8224-4b19-a6a4-3e33fa13d230&displaylang=en

Properties

Article ID: 912451 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Windows SharePoint Services 2.0
Keywords: 
kbwsssp3fix kbconfig kbexpertiseinter kbqfe kbbug kbfix KB912451

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