The Firewall service may not start or integrated NLB fails when you enable 802.1Q VLAN tagging or teaming on a server that is running ISA Server

You are running Microsoft Internet Security and Acceleration (ISA) Server 2004, Enterprise Edition with Service Pack 2 (SP2) or Microsoft Internet Security and Acceleration (ISA) Server 2006, Enterprise Edition. You enable 802.1Q Virtual Local Area Network (VLAN) tagging or network teaming and integrated Network Load Balancing (NLB) on separate interfaces of the same network adapter. After you do this, the Firewall service may not start, or the Microsoft Firewall Event 21107 may indicate that the Firewall service did not apply the Network Load Balancing configuration on the local computer. The failure occurs because of an "Element not found" error.

Note This issue also applies to Microsoft Forefront Threat Management Gateway 2010.

By default, ISA Server does not enable 802.1Q VLAN tagging or network teaming and integrated NLB on different interfaces of a network adapter. To enable this functionality, you must run the following Microsoft Visual Basic Scripting Edition (VBScript) file on one of the array member servers. To do this, follow these steps:

1. Copy the following text into Notepad:

   Sub AddAllowVLANandNLB()
   
   ' Create the root object.
   Dim root ' The FPCLib.FPC root object
   Set root = CreateObject("FPC.Root")
   
   'Declare the other objects needed.
   Dim array ' An FPCArray object
   Dim VendorSets ' An FPCVendorParametersSets collection
   Dim VendorSet ' An FPCVendorParametersSet object
   
   ' Get references to the array object
   ' and the network rules collection.
   Set array = root.GetContainingArray
   Set VendorSets = array.VendorParametersSets
   
   On Error Resume Next
   Set VendorSet = VendorSets.Item( "{143F5698-103B-12D4-FF34-1F34767DEabc}" )
   
   If Err.Number <> 0 Then
   Err.Clear
   
   ' Add the item
   Set VendorSet = VendorSets.Add( "{143F5698-103B-12D4-FF34-1F34767DEabc}" )
   CheckError
   WScript.Echo "New VendorSet added... " & VendorSet.Name
   
   Else
   WScript.Echo "Existing VendorSet found... value- " & VendorSet.Value("AllowVLANandNLB")
   End If
   
   if VendorSet.Value("AllowVLANandNLB") <> true Then
   
   Err.Clear
   VendorSet.Value("AllowVLANandNLB") = true
   
   If Err.Number <> 0 Then
   CheckError
   Else
   VendorSets.Save false, true
   CheckError
   
   If Err.Number = 0 Then
   WScript.Echo "Done with AllowVLANandNLB, saved!"
   End If
   End If
   Else
   WScript.Echo "Done with AllowVLANandNLB, no change!"
   End If
   
   End Sub
   
   Sub CheckError()
   
   If Err.Number <> 0 Then
   WScript.Echo "An error occurred: 0x" & Hex(Err.Number) & " " & Err.Description
   Err.Clear
   End If
   
   End Sub
   
   AddAllowVLANandNLB
   

2. In Notepad, click File, click Save As, and then type a name for the script. For example, type VBScriptName.vbs in the File name box, and then click Save.
3. Run the file that you saved in step 2.
4. Restart the Firewall service after you run the VBScript file.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

How to remove the changes

To remove the functionality, you must run the following Microsoft Visual Basic Scripting Edition (VBScript) file on one of the array member servers. To do this, follow these steps:

1. Copy the following text into Notepad:

   Sub DelAllowVLANandNLB()
   
   ' Create the root object.
   Dim root ' The FPCLib.FPC root object
   Set root = CreateObject("FPC.Root")
   
   'Declare the other objects needed.
   Dim array ' An FPCArray object
   Dim VendorSets ' An FPCVendorParametersSets collection
   Dim VendorSet ' An FPCVendorParametersSet object
   
   ' Get references to the array object
   ' and the network rules collection.
   Set array = root.GetContainingArray
   Set VendorSets = array.VendorParametersSets
   
   On Error Resume Next
   Set VendorSet = VendorSets.Item( "{143F5698-103B-12D4-FF34-1F34767DEabc}" )
   
   If Err.Number <> 0 Then
   Err.Clear
   
   ' Add the item
   Set VendorSet = VendorSets.Add( "{143F5698-103B-12D4-FF34-1F34767DEabc}" )
   CheckError
   WScript.Echo "New VendorSet added... " & VendorSet.Name
   
   Else
   WScript.Echo "Existing VendorSet found... value- " & VendorSet.Value("AllowVLANandNLB")
   End If
   
   if VendorSet.Value("AllowVLANandNLB") = true Then
   
   Err.Clear
   VendorSet.Value("AllowVLANandNLB") = false
   
   If Err.Number <> 0 Then
   CheckError
   Else
   VendorSets.Save false, true
   CheckError
   
   If Err.Number = 0 Then
   WScript.Echo "Done with AllowVLANandNLB, saved!"
   End If
   End If
   Else
   WScript.Echo "Done with AllowVLANandNLB, no change!"
   End If
   
   End Sub
   
   Sub CheckError()
   
   If Err.Number <> 0 Then
   WScript.Echo "An error occurred: 0x" & Hex(Err.Number) & " " & Err.Description
   Err.Clear
   End If
   
   End Sub
   
   DelAllowVLANandNLB
   

2. In Notepad, click File, click Save As, and then type a name for the script. For example, type RemoveVBScriptName.vbs in the File name box, and then click Save.
3. Run the file that you saved in step 2.
4. Restart the Firewall service after you run the VBScript file.

Notes

• For more information about the 802.1Q protocol that is defined by the Institute of Electrical and Electronics Engineers, Inc. (IEEE), visit the following IEEE Web site:
  http://www.ieee802.org/1/pages/802.1Q.html (http://www.ieee802.org/1/pages/802.1Q.html)
• 802.1Q functionality depends on network adapter drivers. Contact the network adapter manufacturer to determine whether a network adapter supports this protocol.
• You cannot enable 802.1Q VLAN tagging and integrated NLB on the same interface of a network adapter. This limitation is imposed by NLB.
• You cannot enable both 802.1Q VLAN tagging and integrated NLB on different interfaces of a network adapter on ISA Server 2004, Enterprise Edition computers. To enable this functionality, you must install ISA Server 2004 SP2 and run the VBScript file that is described in the "Resolution" section.