Article ID: 912943 - Last Review: May 21, 2009 - Revision: 3.0 The Firewall service may not start or integrated NLB fails when you enable 802.1Q VLAN tagging or teaming on on a server that is running ISA ServerSYMPTOMSYou are running Microsoft Internet Security and Acceleration (ISA) Server 2004, Enterprise Edition with Service Pack 2 (SP2) or Microsoft Internet Security and Acceleration (ISA) Server 2006, Enterprise Edition. You enable 802.1Q Virtual Local Area Network (VLAN) tagging or network teaming and integrated Network Load Balancing (NLB) on separate interfaces of the same network adapter. After you do this, the Firewall service may not start, or the Microsoft Firewall Event 21107 may indicate that the Firewall service did not apply the Network Load Balancing configuration on the local computer. The failure occurs because of an "Element not found" error. RESOLUTIONBy default, ISA Server does not enable 802.1Q VLAN tagging or network teaming and integrated NLB on different interfaces of a network adapter. To enable this functionality, you must run the following Microsoft
Visual Basic Scripting Edition (VBScript) file on one of the array member server. To do this, follow these steps:
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONNotes
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