The Internet Explorer Content Advisor does not correctly screen out objectionable content

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Article ID: 913501 - View products that this article applies to.
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SYMPTOMS

The Microsoft Internet Explorer Content Advisor and the Windows Internet Explorer Content Advisor do not correctly screen out objectionable content. When you configure Content Advisor to control access to Web sites, you can still view those sites in the browser.

CAUSE

This problem may occur if you previously used certain virus scanner programs to block specific Web sites.

RESOLUTION

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
To resolve this problem, follow these steps:
  1. Start Internet Explorer.
  2. On the Tools menu, click Internet Options.
  3. Click the Content tab.
  4. In the Content Advisor area, click Settings.
  5. Type the Supervisor password, and then click OK.

    Note If you do not know or have forgotten the Supervisor password, contact Microsoft Product Support Services for help. For more information about how to contact Microsoft Product Support Services, visit the following Microsoft Web site:
    http://support.microsoft.com/contactus/
  6. Click the Approved Sites tab.
  7. Remove all the Web sites that are listed. To do this, click a listed Web site, and then click Remove. Do this for each listed site.This includes the sites that you want to approve.
  8. Close all Internet Explorer windows.
  9. Click Start, click Run, type regedit, and then click OK.
  10. Locate and then click the following subkey in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0
  11. Create a backup of this subkey. To do this, click File, click Export, type a name for the subkey backup, and then click Save.
  12. Delete all the subkeys in the following subkey in the registry:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0
    Caution Do not delete the following entries in the subfolder:
    Collapse this tableExpand this table
    NameValueType
    Defaultvalue not setreg_sz
    dwFlags 0 reg_dword
    errLine 0reg_dword
    You must delete only the subkeys that are listed under the 0 subkey. Subkeys are represented by yellow folder icons and have names that are similar to the following:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0\PRBUHost
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0\PRBUInternetPattern
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0\PRBUNonWild
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0\PRBUPort
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0\PRBUScheme
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0\PRBUSpecified
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Ratings\PICSRules\.Default\0\PRBUUrl
    To delete these subkeys, right-click each subkey, and then click Delete. Click Yes every time that you are prompted.
  13. Exit Registry Editor.
  14. Start Internet Explorer, and then configure Content Advisor to control access to Web sites. For more information about how to do this, click the following article number to view the article in the Microsoft Knowledge Base:
    310401 How to use the Internet Explorer 6 Content Advisor to control access to Web sites in Internet Explorer

Properties

Article ID: 913501 - Last Review: September 23, 2011 - Revision: 4.0
APPLIES TO
  • Microsoft Internet Explorer 6.0
  • Windows Internet Explorer 7 for Windows XP
  • Windows Internet Explorer 7 for Windows Server 2003
Keywords: 
kbtshoot kbexpertisebeginner KB913501

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