Article ID: 913549 - Last Review: December 7, 2006 - Revision: 2.2 An update event does not trigger the callout function in Microsoft Dynamics CRM 3.0The hotfix that is discussed in this article is not available for the Chinese version of Microsoft Dynamics CRM or for the Japanese version of Microsoft Dynamics CRM. SYMPTOMSYou create a callout function that is triggered by the update event on a record. When a workflow rule is created to update a record in Microsoft Dynamics CRM 3.0, the update event does not trigger the callout function. Therefore, the callout function does not run. STATUSMicrosoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section. RESOLUTIONThis problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 922815
(http://support.microsoft.com/kb/922815/
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Update Rollup 1 is available for Microsoft Dynamics CRM 3.0 MORE INFORMATIONFor more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
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Description of the standard terminology that is used to describe Microsoft software updates 887283
(http://support.microsoft.com/kb/887283/
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Microsoft Business Solutions CRM software hotfix and update package naming standards | Article Translations
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