Article ID: 913620 - Last Review: March 8, 2006 - Revision: 1.1

The Work Offline option in Internet Explorer is unexpectedly enabled on a Windows XP-based computer

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SYMPTOMS

When you use Microsoft Internet Explorer on a Microsoft Windows XP-based computer, the Work Offline option is unexpectedly enabled.

RESOLUTION

To resolve this issue, follow these steps:

Start Internet Explorer.
On the File menu, determine whether the Work Offline option is enabled.

Note If this option is enabled, a check mark appears next to Work Offline.

If this option is enabled, go to step 3.
On the Tools menu, click Internet Options.
In the Internet Options dialog box, click the Connections tab.
Make sure that the Never dial a connection option is selected.
Click the Advanced tab.
Under Browsing, click to clear the Enable offline items to be synchronized on a schedule check box, and then click OK.