Article ID: 913628 - View products that this article applies to.
When you try to access a Windows XP-based network computer, you receive an error message that resembles the following:
Note In this error message, xxxxx is the IP address or the computer name of the Windows XP-based computer.
xxxxxxx is not accessible. You might not have permission to use this network resource. Access is denied.
You may experience this issue when you use the IP address or the computer name to access a shared folder that is stored on the Windows XP-based computer. You may also experience this issue when you use My Network Places to access a shared folder in this situation.
This issue can occur if the Windows XP-based computer to which you are trying to connect is configured to restrict access over anonymous connections.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756To resolve this issue, set the value of the restrictanonymous registry entry to 0. To do this, follow these steps:
(http://support.microsoft.com/kb/322756/ )How to back up and restore the registry in Windows
If you still have problems with this error message, you might want to ask someone for help or contact support. For information about how to contact support, visit the following Microsoft Web site:
For more information about similar problems and solutions, click the following article numbers to view the articles in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/308007/ )How to troubleshoot home networking in Windows XP
(http://support.microsoft.com/kb/281248/ )You receive an "Access is denied" error message when you try to access shares on a Windows XP Home Edition-based computer that is connected to a network
(http://support.microsoft.com/kb/318030/ )You cannot access shared files and folders or browse computers in the workgroup with Windows XP
(http://support.microsoft.com/kb/870702/ )How to troubleshoot wireless network connections in Windows XP Service Pack 2
If these Microsoft Knowledge Base articles do not help you resolve the problem, or if you experience symptoms that differ from those that this article describes, please search the Microsoft Knowledge Base for more information. To search the Microsoft Knowledge Base, visit the following Microsoft Web site:
http://support.microsoft.comThen, type the text of the error message that you receive, or type a description of the problem in the Search Support (KB) field.
For more information about the restrictanonymous registry entry, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/246261/ )How to use the RestrictAnonymous registry value in Windows 2000