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Article ID: 913683 - Last Review: July 26, 2006 - Revision: 1.4

FIX: The Bluetooth stack that is on a Windows CE 5.0-based device may stop responding

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SYMPTOMS

If a remote Bluetooth host stops responding, the Bluetooth stack that is on a Microsoft Windows CE 5.0-based device may stop responding.

Note To recover, you may have to reset the device.

CAUSE

This problem occurs when the Bluetooth host controller interface (HCI) pending packets are not decremented upon disconnect. When the total number of pending packets reaches the buffer limit, all future connections are blocked.

RESOLUTION

Software update information

A supported software update is now available from Microsoft as Windows CE 5.0 Core OS QFE 913683. To resolve this problem immediately, click the following article number for information about obtaining Windows CE Platform Builder and core operating system software updates:
837392  (http://support.microsoft.com/kb/837392/ ) How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This update is supported only if all previous updates for this product are also installed.

Restart requirement

After you install this update, you must perform a clean build of the whole platform. To clean the platform, click Clean on the Build menu. To build the platform, click Build Platform on the Build menu. You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace any other updates.

File information

The English version of this package has the file attributes (or later file attributes) that are listed in the following table.
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File nameFile sizeDateTime
Wincepb50-060203-kb913683-armv4i.msi791,55204-Feb-200600:56
Wincepb50-060203-kb913683-mipsii.msi811,52004-Feb-200600:56
Wincepb50-060203-kb913683-mipsii_fp.msi811,52004-Feb-200600:56
Wincepb50-060203-kb913683-mipsiv.msi814,08004-Feb-200600:56
Wincepb50-060203-kb913683-mipsiv_fp.msi814,08004-Feb-200600:56
Wincepb50-060203-kb913683-sh4.msi786,94404-Feb-200600:56
Wincepb50-060203-kb913683-x86.msi751,10404-Feb-200600:56
The English version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time tool in Control Panel.

Path: Public\Common\Oak\Lib\Armv4i\Debug
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File nameFile sizeDateTime
Bthci.lib756,31021-Dec-200507:21
Path: Public\Common\Oak\Lib\Armv4i\Retail
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File nameFile sizeDateTime
Bthci.lib314,69021-Dec-200504:55
Path: Public\Common\Oak\Lib\Mipsii\Debug
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File nameFile sizeDateTime
Bthci.lib785,98821-Dec-200512:11
Path: Public\Common\Oak\Lib\Mipsii\Retail
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File nameFile sizeDateTime
Bthci.lib327,68221-Dec-200509:43
Path: Public\Common\Oak\Lib\Mipsii_fp\Debug
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File nameFile sizeDateTime
Bthci.lib785,99421-Dec-200516:58
Path: Public\Common\Oak\Lib\Mipsii_fp\Retail
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File nameFile sizeDateTime
Bthci.lib327,69421-Dec-200514:30
Path: Public\Common\Oak\Lib\Mipsiv\Debug
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File nameFile sizeDateTime
Bthci.lib796,11221-Dec-200521:45
Path: Public\Common\Oak\Lib\Mipsiv\Retail
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File nameFile sizeDateTime
Bthci.lib327,55421-Dec-200519:18
Path: Public\Common\Oak\Lib\Mipsiv_fp\Debug
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File nameFile sizeDateTime
Bthci.lib796,11622-Dec-200502:35
Path: Public\Common\Oak\Lib\Mipsiv_fp\Retail
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File nameFile sizeDateTime
Bthci.lib327,56422-Dec-200500:05
Path: Public\Common\Oak\Lib\Sh4\Debug
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File nameFile sizeDateTime
Bthci.lib690,90821-Dec-200502:34
Path: Public\Common\Oak\Lib\Sh4\Retail
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File nameFile sizeDateTime
Bthci.lib289,44021-Dec-200500:10
Path: Public\Common\Oak\Lib\X86\Debug
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File nameFile sizeDateTime
Bthci.lib672,27820-Dec-200522:03
Path: Public\Common\Oak\Lib\X86\Retail
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File nameFile sizeDateTime
Bthci.lib254,92620-Dec-200519:52

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about this problem in Microsoft Windows CE .NET 4.2, click the following article number to view the article in the Microsoft Knowledge Base:
892510  (http://support.microsoft.com/kb/892510/ ) FIX: Bluetooth stack that is on a Windows CE .NET 4.2-based device may stop responding after a remote Bluetooth host stops responding
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684  (http://support.microsoft.com/kb/824684/ ) Description of the standard terminology that is used to describe Microsoft software updates

APPLIES TO
  • Microsoft Windows CE 5.0
Keywords: 
kbbug kbfix kbqfe kbpubtypekc KB913683

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