Error message when you install Zoo Tycoon 2 or Age of Empires III: "You must accept the EULA in order to play"

Article ID: 914313 - View products that this article applies to.
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Symptoms

When you install Microsoft Zoo Tycoon 2 or Microsoft Age of Empires III, you may receive the following error message immediately after the installation is complete:
You must accept the EULA in order to play Zoo Tycoon.
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Cause

This issue may occur in either of the following scenarios:
  • You have Microsoft Zoo Tycoon 2 installed, and then you install Zoo Tycoon 2: Endangered Species in a language that differs from your original Zoo Tycoon 2 installation. For example, you install the English version of Zoo Tycoon 2, and then you try to install the German version of Zoo Tycoon 2: Endangered Species.
  • The Zoo Tycoon 2 or Age of Empires III End User License Agreement (EULA) is not located in the appropriate folder for the game.
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Resolution

To resolve this issue, follow steps for your product.

Zoo Tycoon 2: Endangered Species

To resolve this issue, you will need to purchase and install the same language version of Zoo Tycoon 2: Ultimate Collection as Zoo Tycoon 2 is now only included in the Utlimate Collection. To purchase the English version of Zoo Tycoon 2: Ultimate Collection, visit the following Microsoft Web site:

http://marketplace.xbox.com/en-US/Product/Zoo-Tycoon-2/66acd000-77fe-1000-9115-d8044d530fa0
(http://marketplace.xbox.com/en-US/Product/Zoo-Tycoon-2/66acd000-77fe-1000-9115-d8044d530fa0)

Zoo Tycoon 2: Ultimate Collection

  1. Hold down the SHIFT key while you insert disk 1.
  2. If you are using a Windows Vista-based computer, click Start
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    the Start button
    , and then click Computer.

    If you are using a Windows XP-based computer, click Start, and then right-click My Computer.
  3. Right-click the CD or DVD icon for the Zoo Tycoon 2 disc, and then click Open.
  4. Double-click the Files folder.
  5. Right-click the Eula.rtf file, and then click Copy.
  6. Locate the Zoo Tycoon 2 folder. This default location for this folder is the following:
    <your hard disk drive>:\Program Files\Microsoft Games\Zoo Tycoon 2
  7. Right-click an empty area in the folder, and then click Paste.
  8. Start Zoo Tycoon 2: Ultimate Collection

Age of Empires III

  1. Hold down the SHIFT key while you insert disk 1.
  2. If you are using a Windows Vista-based computer, click Start
    Collapse this imageExpand this image
    the Start button
    , and then click Computer.

    If you are using a Windows XP-based computer, click Start, and then right-click My Computer.
  3. Right-click the CD or DVD icon for the Age of Empires III disc, and then click Open.
  4. Double-click the Age of Empires III folder.
  5. Right-click the Eula file, and then click Copy.
  6. Locate the Age of Empires III folder. This default location for this folder is the following:
    <your hard disk drive>:\Program Files\Microsoft Games\Age of Empires III
  7. Right-click an empty area in the folder, and then click Paste.
  8. Start Age of Empires III.
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Properties

Article ID: 914313 - Last Review: September 20, 2012 - Revision: 6.0
Applies to
  • Microsoft Zoo Tycoon 2
  • Microsoft Zoo Tycoon 2: Endangered Species
  • Microsoft Zoo Tycoon 2: Ultimate Collection
  • Microsoft Age of Empires III
Keywords: 
dftsdahomeportal kberrmsg kbinstallation kbtshoot KB914313
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