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Xbox 360: You cannot play some original Xbox games when you use an Xbox 360 VGA HD AV Cable

Article ID:914378
Last Review:April 25, 2007
Revision:2.8

SYMPTOMS

When you use an Xbox 360 VGA HD AV Cable and try to play an original Xbox game on an Xbox 360 console, you experience one the following symptoms:
You receive an error message that states that you must change the resolution.
The screen is black or green, and you cannot play the game.

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CAUSE

This behavior occurs when the following conditions are true:
You are trying to play an original Xbox game on an Xbox 360 console.
You are using an Xbox 360 VGA HD AV Cable.
You are using a display that uses the PAL video standard.

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THINGS TO TRY

1.Use either an Xbox 360 Advanced SCART AV Cable or an Xbox 360 Component HD AV Cable instead of the VGA cable.

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MORE INFORMATION

The VGA standard cable does not support PAL-50. Therefore, if you use a VGA cable, you must configure the Xbox 360 console to use PAL-60.

However, some original Xbox games support only PAL-50 and not PAL-60. Therefore, you will not be able to play original Xbox games that support only PAL-50 if you use a VGA cable.

For more information about how to change your PAL settings, click the following article number to view the article in the Microsoft Knowledge Base:
917304 (http://support.microsoft.com/kb/917304/) Xbox 360: Your Xbox 360 console is set to PAL 50 Hz and you cannot play an Xbox 360 game on your console

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APPLIES TO
Microsoft Xbox
Microsoft XBox 360 Video Game System
Microsoft Xbox 360 Advanced SCART AV Cable
Microsoft Xbox 360 Component HD AV Cable
Microsoft Xbox 360 VGA HD AV Cable

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Keywords: 
kbxboxperipherals kbxboxgames kbxboxconsole kbxbox360pacrimportal kbxbox360europeportal kbxbox360americasportal kbxbox360ext kbpubtypekc kbtshoot KB914378

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