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WMI causes object access failure events when an SACL is applied to the HKEY_USERS registry subkey in Windows Server 2003 or in Windows XP with Service Pack 2Article ID: 914463 - View products that this article applies to. On This PageSYMPTOMSWhen a
system access control list (SACL) is applied to the
HKEY_USERS registry
subkey on a computer that is running Microsoft Windows Server 2003 or Microsoft Windows XP with Service Pack 2, Windows
Management Instrumentation (WMI) causes object access failure events. Specifically, you receive a failure audit for the LocalSystem account
when the LocalSystem account tries to open the
HKEY_USERS\.Default
registry subkey for the MAX_ALLOWED property. The service tries to access this subkey through the Svchost.exe process that is running under the LocalSystem account.Additionally, the following event is logged in the Security log: Event Type: Failure Audit Event Source: Security Event Category: Object Access Event ID: 560 Description: Object Open: Object Server: Security Object Type: Key Object Name: \REGISTRY\USER\.DEFAULT Handle ID: - Operation ID: {0,141727} Process ID: 1352 Image File Name: C:\WINDOWS\system32\svchost.exe Primary User Name: COMPUTER$ Primary Domain: WORKGROUP Primary Logon ID: (0x0,0x3E7) Client User Name: COMPUTER$ Client Domain: WORKGROUP Client Logon ID: (0x0,0x3E7) Accesses: MAX_ALLOWED Privileges: - Restricted Sid Count: 0 CAUSEThis problem occurs because of a bug in the Wbemcore.dll
file. RESOLUTIONWindows Server 2003Service pack informationTo resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:889100
(http://support.microsoft.com/kb/889100/
)
How to obtain the latest service pack for Windows Server 2003Hotfix informationPrerequisitesYou must have Windows Server 2003 Service Pack 1 (SP1) installed to apply this hotfix.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Windows Server 2003, 32-bit versions Collapse this table
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Windows XP with Service Pack 2Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
(http://support.microsoft.com/contactus/?ws=support)
PrerequisitesTo apply this hotfix, you must have Windows XP Service Pack 2 installed.Restart requirementYou must restart your computer after you apply this hotfix.Hotfix replacement informationThis hotfix does not replace any other hotfixes.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Collapse this table
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2. MORE INFORMATIONFor more information about the terms that are used in this article, click the following article number to view the article in the Microsoft Knowledge Base: 824684
(http://support.microsoft.com/kb/824684/
)
Description of the standard terminology that is used to describe Microsoft software updatesPropertiesArticle ID: 914463 - Last Review: October 9, 2011 - Revision: 5.0 APPLIES TO
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