FIX: All Interix and Subsystem for UNIX-based Applications applications stop responding on a computer that is running Windows

All Microsoft Interix applications or Subsystem for UNIX-based Applications (SUA) applications stop responding on a computer that is running Microsoft Windows. When this problem occurs, the following event maybe logged in the event log:

Event Type: Error
Event Source: Application Error
Event Category: (100)
Event ID: 1000
Date: Date
Time: Time
User: N/A
Computer: ComputerName
Description: Faulting application , version 0.0.0.0, faulting module ntdll.dll, version 5.2.3790.0, fault address 0x00063ee1.

Additionally, when you try to start a Korn shell, the following event may be logged in the event log:

Event Type: Error
Event Source: Interix
Event Category: None
Event ID: 1002
Date: Date
Time: Time
User: N/A
Computer: ComputerName
Description: Interix/Posix subsystem status: PSXSS: Startup could not create directory (0xc0000035), exiting

This problem may occur when multiple processes try to close a shared memory section and a race condition occurs.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

The following list contains prerequisites for the hotfix:

• Microsoft Windows Services for UNIX 3.5
• Subsystem for UNIX-based Applications

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Services for UNIX

Subsystem for UNIX-based Applications

Subsystem for UNIX-based Applications

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: