FIX: A postback does not work when you use Mozilla Firefox or Netscape Navigator in Content Management Server 2002 SP2

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SYMPTOMS

When you use Microsoft Content Management Server (MCMS) 2002 Service Pack 2 (SP2), the postback does not work when you use Mozilla Firefox or Netscape Navigator. The postback is posted to an incorrect URL.

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CAUSE

This problem occurs when you disable the RobotMetaTag control from a Template object.

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RESOLUTION

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support)

Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must install Content Management Server 2002 SP2 before you apply this hotfix.

Restart requirement

You do not have to restart your computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

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File name	File version	File size	Date	Time
Microsoft.contentmanagement.webcontrols.dll	5.0.5104.0	204,800	31-Jan-2006	18:17

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STATUS

Microsoft has confirmed that this is a problem in Content Management Server 2002.

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For more information, visit the following Microsoft Developer Network (MSDN) Web sites:

RobotMetaTag class
http://msdn2.microsoft.com/en-us/library/microsoft.contentmanagement.webcontrols.robotmetatag.aspx (http://msdn2.microsoft.com/en-us/library/microsoft.contentmanagement.webcontrols.robotmetatag.aspx)

Template class
http://msdn2.microsoft.com/en-us/library/microsoft.contentmanagement.publishing.template.aspx (http://msdn2.microsoft.com/en-us/library/microsoft.contentmanagement.publishing.template.aspx)

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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