Article ID: 914839
BUG #: 351 (SQL Hotfix)
Microsoft distributes Microsoft SQL Server 2000 fixes as one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2000 fix release.
This article describes the following about this hotfix release:
When you try to install Microsoft SQL Server 2000 Service Pack 4 (SP4) on a Microsoft SQL Server 2000-based cluster, you may receive the following error message during the interactive setup:
For more information about how to troubleshoot the "Setup failed to perform required operations on the cluster nodes" error message, click the following article number to view the article in the Microsoft Knowledge Base:
Setup failed to perform required operations on the cluster nodes.
321063Note This article also explains how to access various log files to help diagnose the problem.
(http://support.microsoft.com/kb/321063/ )How to troubleshoot the "Setup failed to perform required operations on the cluster nodes" error message
If you examine the Setup log file, Sqlsp.log, you see a message that is similar to the following:
16:02:25 End Action : Run setup on cluster nodes
16:01:01 C:\DOCUME~1\SQLSRV~1\LOCALS~1\Temp\2\SqlSetup\Bin\scm.exe -Silent 1 -Action 1 -Service MSSQLSERVER -StartupOptions \-T4022 \-T4010 \-m
If you examine the output file Sp1_serv_uni.out in the Install folder of the SQL Server 2000 installation, you see the following error message:
If you examine the related Errorlog file of SQL Server 2000 in the Log folder of the SQL Server 2000 installation, you see an error message that is similar to the following:
[DBNETLIB]SQL Server does not exist or access denied.
2005-12-13 15:59:48.47 server SQL server listening on TCP, Shared Memory, Named Pipes.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Restart informationYou do not have to restart the computer after you apply this .
Registry informationYou do not have to create any registry keys or modify any registry keys to use any hotfixes that this package contains.
Hotfix file informationThis hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issues that this article lists.
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Collapse this tableExpand this table
Installation informationTo apply this hotfix, follow these steps:
(http://support.microsoft.com/kb/916287/ )A cumulative hotfix package is available for SQL Server 2000 Service Pack 4 build 2187
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about the naming schema for SQL Server updates, click the following article number to view the article in the Microsoft Knowledge Base:
822499For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
(http://support.microsoft.com/kb/822499/ )New naming schema for Microsoft SQL Server software update packages
824684For more information about SQL Server 2000 SP4, visit the following Microsoft Web site:
(http://support.microsoft.com/kb/824684/ )Description of the standard terminology that is used to describe Microsoft software updates