You receive a corrupted logon Web page when you try to log on to Communicator Web Access

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Article ID: 914920 - View products that this article applies to.
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SYMPTOMS

When you try to log on to Microsoft Office Communicator Web Access, you receive a corrupted logon Web page.

CAUSE

This problem may occur when you run a non-English language version of Communicator Web Access when all the following conditions are true:
  • You use Microsoft Internet Explorer 6.
  • You run Communicator Web Access on either of the following computers:
    • A Microsoft Windows 98-based computer
    • A Microsoft Windows 2000-based computer
  • You try to log on to an internal Communicator Web Access server that uses Integrated Windows Authentication (IWA).

    Note This problem does not occur when you try to log on to an external Communicator Web Access server.

RESOLUTION

How to obtain the update

This problem is fixed in the update for Communicator Web Access that is dated March 31, 2006. For more information about the update, click the following article number to view the article in the Microsoft Knowledge Base:
915066 Description of the update for Communicator Web Access: March 31, 2006

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 914920 - Last Review: October 9, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Office Communicator Web Access
Keywords: 
kbupdate kbexpertiseinter kbqfe kbbug kbfix KB914920

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