Article ID: 915052 - View products that this article applies to.
When you try to install Microsoft Windows Defender, on a computer that is running Microsoft Windows 2000, you may receive the following error message:
When you click OK, you may receive the following error message:
This software requires GDI+. Please load the Windows 2000 Security Software Prerequisite Pack
The wizard was interrupted before Windows Defender could be completely installed.
Your system has not been modified. To complete installation at another time, please run setup again.
Click Finish to exit the wizard.
This issue occurs because Windows Defender requires certain Microsoft Windows graphics device interface (GDI+) binaries. By default, these GDI+ binaries may not be installed on a computer that is running Windows 2000.
To install Windows Defender, you must be running the current version of GDI+. The current version of GDI+ is available from the Microsoft Download Center.
Windows graphics device interface enables applications to use graphics and formatted text on the video display and on the printer. Windows-based applications do not access the graphics hardware directly. Instead, Windows graphics device interface interacts with device drivers on behalf of applications.
To resolve this issue, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 915052 - Last Review: September 27, 2011 - Revision: 3.0
Contact us for more help
Connect with Answer Desk for expert help.