Error message when you try to install Windows Defender on a Windows 2000-based computer: "This software requires GDI+ Please load the Windows 2000 Security Software Prerequisite Pack"

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Article ID: 915052 - View products that this article applies to.
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SYMPTOMS

When you try to install Microsoft Windows Defender, on a computer that is running Microsoft Windows 2000, you may receive the following error message:
This software requires GDI+. Please load the Windows 2000 Security Software Prerequisite Pack
When you click OK, you may receive the following error message:
Installation Error

The wizard was interrupted before Windows Defender could be completely installed.

Your system has not been modified. To complete installation at another time, please run setup again.

Click Finish to exit the wizard.

CAUSE

This issue occurs because Windows Defender requires certain Microsoft Windows graphics device interface (GDI+) binaries. By default, these GDI+ binaries may not be installed on a computer that is running Windows 2000.

To install Windows Defender, you must be running the current version of GDI+. The current version of GDI+ is available from the Microsoft Download Center.

Windows graphics device interface enables applications to use graphics and formatted text on the video display and on the printer. Windows-based applications do not access the graphics hardware directly. Instead, Windows graphics device interface interacts with device drivers on behalf of applications.

RESOLUTION

To resolve this issue, follow these steps:
  1. Download the Platform SDK Redistributable: GDI+. To do this, visit the following Microsoft Web site:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=6a63ab9c-df12-4d41-933c-be590feaa05a
    Important When you download the Ggdiplus_dnld.exe file, click Save, and then save the file to the desktop.
  2. Double-click the Ggdiplus_dnld.exe file, and then click Yes to agree to the Microsoft Software License Terms.
  3. When you are prompted, unzip all the files to the desktop. To do this, click Browse, double-click Desktop, and then click Unzip.
  4. Manually copy the Gdiplus.dll file from the desktop to the %systemroot%\System32 folder. To do this, follow these steps:
    1. Right-click Start, and then click Explore.
    2. Click Desktop.
    3. Right-click the Gdiplus.dll file, and then click Copy.
    4. Click Start, click Run, type %systemroot%\System32, and then click OK.
    5. Click Edit, and then click Paste.
  5. Try to install Windows Defender.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Properties

Article ID: 915052 - Last Review: September 27, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
  • Microsoft Windows 2000 Server
  • Windows Defender
Keywords: 
kbdefenderrtwyes kbdefenderrtwswept atdownload kbexpertisebeginner kberrmsg KB915052

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