Windows XP Photo Printing Wizard displays images that you do not want to print

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Article ID: 915106 - View products that this article applies to.
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SYMPTOMS

When you print images from e-mail attachments or from Web pages by using the Microsoft Windows XP Photo Printing Wizard, the Photo Printing Wizard displays images that you do not want to print.

CAUSE

This problem occurs when offline image files are saved on your computer. These image files may have been saved if you synchronized a Web site so that it is available for offline viewing. The Photo Printing Wizard automatically displays all the images that are located in the same folder as the image that you want to print. Therefore, images from e-mail attachments or from Web pages are saved in the same folder as images from the Web site that you synchronized for offline viewing.

RESOLUTION

To resolve this issue, follow these steps:
  1. Start Microsoft Internet Explorer.
  2. Click Tools, and then click Internet Options.
  3. Click the General tab, and then click Delete Files under Temporary Internet Files.
  4. Click to select the Delete all offline content check box, and then click OK.

Properties

Article ID: 915106 - Last Review: March 17, 2006 - Revision: 1.1
APPLIES TO
  • Microsoft Windows XP Home Edition
  • Microsoft Windows XP Professional
Keywords: 
kbtshoot kbexpertisebeginner kbprb KB915106

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