Error message when you try to access a network share on a Windows XP-based computer: "Workgroup is not accessible"

When you try to access a network share on a Microsoft Windows XP-based computer, you may receive the following error message:Note In this error message, Workgroup_name is a placeholder that represents the name of the network share.

This symptom may occur even if a guest account appears to be enabled on the computer that hosts the network share.

This issue may occur when a guest account is not enabled on the computer that hosts the network share. A guest account may not be enabled on this computer even if it appears to be enabled.

Note If the guest account does not appear on the Windows XP sign-in screen, this may indicate that the account is not enabled.

To resolve this issue, disable the guest account and then enable the guest account again. To do this, follow these steps:

1. Log on to the computer that hosts the network share by using an account that has administrator permissions.
2. Click Start, and then click Control Panel.
3. Double-click User Accounts.
4. Click Guest.
5. Turn off the guest account. To do this, click Turn off the guest account.
6. Restart the computer.
7. Click Start, and then click Control Panel.
8. Double-click User Accounts.
9. Click Guest.
10. Turn on the guest account. To do this, click Turn on the guest account.