Article ID: 915107 - View products that this article applies to.
When you try to access a network share on a Microsoft Windows XP-based computer, you may receive the following error message:
Note In this error message, Workgroup_name is a placeholder that represents the name of the network share.
Workgroup_name is not accessible. You may not have permission to use this network resource.
This symptom may occur even if a guest account appears to be enabled on the computer that hosts the network share.
This issue may occur when a guest account is not enabled on the computer that hosts the network share. A guest account may not be enabled on this computer even if it appears to be enabled.
Note If the guest account does not appear on the Windows XP sign-in screen, this may indicate that the account is not enabled.
To resolve this issue, disable the guest account and then enable the guest account again. To do this, follow these steps: