A distributed application stops responding, or the network connection fails after you install Microsoft Security Update MS04-031

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Article ID: 915365 - View products that this article applies to.
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SYMPTOMS

When you are using a distributed application, you experience one of the following symptoms:
  • The application stops responding.
  • The network connection fails. The client application cannot communicate with the server application.

These symptoms occur when the following conditions are true:
  • The distributed application is using the Network Dynamic Data Exchange (NetDDE) protocol.
  • Microsoft Security Update MS04-031 is installed on the computer.
For more information about Microsoft Security Update MS04-031, click the following article number to view the article in the Microsoft Knowledge Base:
841533 MS04-031: Vulnerability in NetDDE could allow remote code execution

CAUSE

This problem occurs because there is a problem in the Netdde.exe file that is introduced in Microsoft Security Update MS04-031.

RESOLUTION

Windows Server 2003

Service pack information

To resolve this problem, obtain the latest service pack for Windows Server 2003. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Microsoft Windows Server 2003 Service Pack 1 (SP1) installed on the computer. For more information about how to obtain the latest service pack for Windows Server 2003, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Note Windows Server 2003 SP1 is included in the x64-based versions of Windows Server 2003.
Restart requirement
You must restart the computer if the Netdde.exe file is being used.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Server 2003, 32-bit x86-based versions with SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nddenb32.dll5.2.3790.265118,94402-Mar-200617:43x86SP1SP1QFE
Netdde.exe5.2.3790.2651110,08002-Mar-200602:33x86SP1SP1QFE
Windows Server 2003, 64-bit Itanium-based versions with SP1
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nddenb32.dll5.2.3790.265144,54402-Mar-200602:11IA-64SP1Not Applicable
Netdde.exe5.2.3790.2651305,66402-Mar-200602:11IA-64SP1Not Applicable
Wnddenb32.dll5.2.3790.265118,94402-Mar-200602:11x86SP1WOW
Wnetdde.exe5.2.3790.2651110,08002-Mar-200602:11x86SP1WOW
Windows Server 2003, x64-based versions
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Nddenb32.dll5.2.3790.265125,60002-Mar-200602:11x64SP1Not Applicable
Netdde.exe5.2.3790.2651160,76802-Mar-200602:11x64SP1Not Applicable
Wnddenb32.dll5.2.3790.265118,94402-Mar-200602:11x86SP1WOW
Wnetdde.exe5.2.3790.2651110,08002-Mar-200602:11x86SP1WOW

Windows XP

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, you must have Microsoft Windows XP Service Pack 2 (SP2) installed on the computer. For more information about how to obtain the latest service pack for Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
Restart requirement
You must restart the computer if the Netdde.exe file is being used.
Hotfix replacement information
This hotfix does not replace any other hotfixes.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows XP, 32-bit x86-based versions with SP2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatformSP requirement
Nddenb32.dll5.1.2600.286818,94416-Mar-200604:58x86SP2
Netdde.exe5.1.2600.2868111,10416-Mar-200601:03x86SP2

Windows 2000 server

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have Microsoft Windows 2000 Server Service Pack 4 (SP4) installed to apply this hotfix. For more information about how to obtain the latest service pack for Windows 2000, click the following article number to view the article in the Microsoft Knowledge Base:
260910 How to obtain the latest Windows 2000 service pack
Note Windows Server 2003 SP1 is included in the x64-based versions of Windows Server 2003.

Restart requirement

You must restart the computer if the Netdde.exe file is being used.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

Windows 2000 Server, 32-bit x86-based versions with SP4
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Nddenb32.dll5.0.2195.707917,16801-Mar-200604:10x86
Netdde.exe5.0.2195.7079110,35201-Mar-200602:08x86

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Server 2003 Service Pack 2.

MORE INFORMATION

For more information about how hotfix packages are named, click the following article number to view the article in the Microsoft Knowledge Base:
816915 New file naming schema for Microsoft Windows software update packages
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 915365 - Last Review: October 9, 2011 - Revision: 3.0
APPLIES TO
  • Microsoft Windows Server 2003, Enterprise x64 Edition
  • Microsoft Windows Server 2003, Enterprise Edition for Itanium-based Systems
  • Microsoft Windows Server 2003, Standard x64 Edition
  • Microsoft Windows Server 2003 Service Pack 1, when used with:
    • Microsoft Windows Server 2003, Enterprise Edition (32-bit x86)
    • Microsoft Windows Server 2003, Standard Edition (32-bit x86)
    • Microsoft Windows Server 2003, Web Edition
Keywords: 
kbautohotfix kbwinserv2003sp2fix kbbug kbfix kbHotfixServer kbqfe kbwin2000presp5fix KB915365

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