Error message when you try to open a custom help page in Microsoft CRM 3.0: "Instructions for customizing Help for a custom Entity can be found here"

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Article ID: 915409 - View products that this article applies to.
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SYMPTOMS

In Microsoft Dynamics CRM 3.0, you customize Help for a custom entity by using the instructions that are provided in the Microsoft CRM Software Development Kit (SDK). Specifically, you create a custom help page for the custom entity. When you try to open the custom help page, you receive the following error message:
"Debug –URL Request" Error

Instructions for customizing Help for a custom Entity can be found here:

Adding a Context-Sensitive Topic for Custom Entities or Forms http://msdn.microsoft.com/library/default.asp?url=/library/en-us/CrmSdk3_0/htm/v3d0addingacontextsensitivetopicforcustomentitiesorforms.asp

RESOLUTION

Microsoft Dynamics CRM 3.0

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
922815 Update Rollup 1 for Microsoft Dynamics CRM 3.0 is available

The Japanese version and the Chinese version of Microsoft Dynamics CRM 3.0

This problem is fixed in Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
944372 Update Rollup 2 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
887283 Microsoft Business Solutions CRM software hotfix and update package naming standards

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Article ID: 915409 - Last Review: May 15, 2008 - Revision: 6.2
APPLIES TO
  • Microsoft CRM 3.0
  • Microsoft Business Solutions CRM Software Development Kit (SDK), when used with:
    • Microsoft CRM 3.0
Keywords: 
kbqfe kbhelp kberrmsg kbbug kbmbsmigrate KB915409

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