Blocks of time may be off by one hour when you view free/busy information for a user of a third-party messaging system in Exchange Server 2003
On This PageSYMPTOMSYou view the free/busy information for a user of a third-party messaging system. When you do this, the blocks of time may be off by one hour in your calendar in Microsoft Exchange Server 2003. For example, when a user of a third-party messaging system is busy from 9:00 A.M. to 10:00 A.M., this block of time may be displayed as 8:00 A.M. to 9:00 A.M. This problem also occurs when a user of a third-party messaging system views your free/busy information. Note Examples of third-party messaging systems include Lotus Notes and Novell GroupWise. CAUSEThis behavior may occur if the following conditions are true:
RESOLUTIONHotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support) Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.PrerequisitesYou must have Microsoft Exchange Server 2003 Service Pack 2 installed to apply this hotfix.Restart requirementYou do not have to restart your computer after you apply this hotfix. The Calendar Connector service is stopped and then restarted when the hotfix is applied.Hotfix replacement informationThis hotfix does not replace any other hotfix.File informationThe English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. MORE INFORMATIONThe transitions between STD and DST are changed in the following time zones as follows:
824684 (http://support.microsoft.com/kb/824684/)
Description of the standard terminology that is used to describe Microsoft software updates
817903 (http://support.microsoft.com/kb/817903/) New naming schema for Exchange Server software update packages
APPLIES TO
| Article Translations
|

Back to the top
