Select the product you need help with
The owner of the activity does not change to your user account when you accept an activity from a queue in Microsoft Dynamics CRM 3.0Article ID: 915757 - View products that this article applies to. SYMPTOMSWhen you accept an activity from a queue in Microsoft Dynamics CRM 3.0, the owner of the activity does not change to your user account. To change the owner to your user account, you must assign the activity to yourself and then accept the activity. RESOLUTIONThis problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 922815
(http://support.microsoft.com/kb/922815/
)
Update Rollup 1 is available for Microsoft Dynamics CRM 3.0This problem is fixed in Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0. For more information, click the following article number to view the article in the Microsoft Knowledge Base: 935730
(http://support.microsoft.com/kb/935730/
)
Update Rollup 1 for the Chinese Simplified version of Microsoft Dynamics CRM 3.0 and for the Japanese version of Microsoft Dynamics CRM 3.0 is available
Properties |
Back to the top
