You tried to set up your Xbox 360 console as a Media Center Extender, but the Setup program did not start

You downloaded the XboxXPSP2-ENU.exe application from the following Web site: Then, you tried to set up your Xbox 360 console as a Media Center Extender. However, the Setup program did not start, so you cannot install the Media Center Extender for Xbox 360.

Note When you run the Setup program, your computer may experience a spike in the CPU usage because a process called DVCSetup.exe is using a high percentage of the CPU capacity.

To have us fix this problem for you, go to the "Fix it for me" section. If you’d rather fix this problem yourself, go to the "Let me fix it myself" section.

To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.

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Note This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or a CD so that you can run it on the computer that has the problem.

Now go to the "Did this fix the problem?" section.

This problem occurs because a required registry key is not set correctly. To fix this problem, you must manually change the registry key.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

1. Determine whether the required entry is located in the Windows registry. To do this, follow these steps:
   1. Click Start, click Run, type regedit.exe, and then click OK.
   2. In Registry Editor, locate and then click the following registry key:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\CONTROL\CLASS\{4D36E967-E325-11CE-BFC1-08002BE10318}
   3. In the right pane, locate UpperFilters, and then make sure that the Data value is set to PartMgr.
   4. If this entry does not exist, exit Registry Editor, and then go to step 2. If the entry does exist, exit Registry Editor.
2. Click Start, click Run, type cmd.exe, and then click OK.
3. At the command prompt, type the following text on one line, and then press ENTER:
   reg add HKEY_LOCAL_MACHINE\SYSTEM\CURRENTCONTROLSET\CONTROL\CLASS\{4D36E967-E325-11CE-BFC1-08002BE10318} /v UPPERFILTERS /t REG_MULTI_SZ /d PartMgr /f
   You receive the following message in the Command Prompt window:
   The Operation Completed successfully
4. Restart the computer.
5. After the computer restarts, run the Media Center Extender for Xbox 360 application.

Check whether the problem is fixed. If the problem is fixed, you are finished with this article. If the problem is not fixed, you can contact support (http://support.microsoft.com/contactus) .

For more information about Media Center Extenders, please visit the following Web site:

Additional support

Please visit the following Web site for information about how to contact Xbox Customer Support: