If you connect an empty USB flash drive when the mouse pointer is located over an option in Online Spotlight, a Windows XP Media Center Edition 2005-based computer may become unresponsive

You are using a Microsoft Windows XP Media Center Edition 2005-based computer. The computer may become slow or unresponsive if you connect an empty USB flash drive when the mouse pointer is located over an option in Online Spotlight. The Processes tab in Windows Task Manager shows that the Ehshell.exe process is using a very high percentage of CPU resources. The computer returns to typical operation after about ten minutes.

Note This problem occurs only the first time that you connect the drive during the current session of Windows.

To work around this problem, connect the USB flash drive before you open Online Spotlight in Media Center.

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Media Center Technical Support

Because Microsoft Windows XP Media Center Edition was included with your hardware device or system, the hardware manufacturer provides technical support and assistance for this software. Your manufacturer may have customized the installation with unique components such as specific device drivers and optional settings to maximize the performance of that manufacturer's hardware. If you require technical help with Windows XP Media Center Edition, contact your manufacturer directly because the manufacturer is best qualified to support the software that the manufacturer has installed on the hardware.

You can also visit the Windows XP Media Center Edition product information Web site at the following Microsoft Web site: http://www.microsoft.com/windowsxp/mediacenter/ (http://www.microsoft.com/windowsxp/mediacenter/)