Error message when you use the Microsoft CRM client for Microsoft Office Outlook to print a quote that contains only write-in products: "An error has occurred. For more information, contact your system administrator. Error code: -2146822366"

When you use the Microsoft CRM client for Microsoft Office Outlook to print a quote that contains only write-in products, you receive the following error message: Also, the mail merge function in Microsoft Office Word stops unexpectedly.

This problem occurs because the Microsoft CRM client for Outlook does not correctly format the source data that is used to perform the mail merge.

This problem is fixed in Microsoft Dynamics CRM 3.0 Update Rollup 1. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers

This problem is fixed in Microsoft Dynamics CRM 3.0 Professional Edition for Service Providers Update Rollup 2. For more information, click the following article number to view the article in the Microsoft Knowledge Base: