Article ID: 916255 - View products that this article applies to.
You cannot connect to MSN Messenger on a Microsoft Windows XP-based computer. Additionally, you receive the following error message:
You may also receive this error message when you connect to the Windows Update Web site.
This issue may occur if one or more files on the system are not correctly registered.
To resolve this issue, reregister the Softpub.dll file, the Mssip32.dll file, and the Initpki.dll file. To do this, follow these steps:
Article ID: 916255 - Last Review: September 27, 2011 - Revision: 2.0
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