Article ID: 916255 - Last Review: June 6, 2006 - Revision: 1.3 Error message when you try to connect to MSN Messenger or to the Windows Update Web site on a computer that is running Windows XP: "0x800b0001"SYMPTOMSYou cannot connect to MSN Messenger on a Microsoft Windows XP-based computer. Additionally, you receive the following error message: 0x800b0001 You may also receive this error message when you connect to the Windows Update Web site. CAUSEThis issue may occur if one or more files on the system are not correctly registered. RESOLUTIONTo resolve this issue, reregister the Softpub.dll file, the Mssip32.dll file, and the Initpki.dll file. To do this, follow these steps:
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