Article ID: 916514 - Last Review: April 13, 2006 - Revision: 1.2

Duplicate appointments appear in Outlook 2003 when you synchronize with a Palm Treo 650 handheld computer

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SYMPTOMS

When you synchronize with a Palm Treo 650 handheld computer, duplicate appointments appear in the Microsoft Office Outlook 2003 calendar.

CAUSE

This issue may occur if the HotSync program is configured to synchronize the calendar by using both the wireless connection and the wired connection.

RESOLUTION

To resolve this issue, choose only the wireless connection or the wired connection in the HotSync program. To prevent duplicate appointments, click Do nothing for the connection that you do not use.

For information about how to use the HotSync program, see your product documentation. Alternatively, contact Palm technical support, and visit the following Web site:
http://support.microsoft.com/gp/vendors/en-us (http://support.microsoft.com/gp/vendors/en-us)
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

APPLIES TO
  • Microsoft Office Outlook 2003
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