Error message in OWA when you try to download a .zip file from a server that is running ISA Server 2004 Service Pack 2: "500 Internal Server Error. Not implemented (-2147467263)"

Article translations Article translations
Article ID: 916573 - View products that this article applies to.
Expand all | Collapse all

SYMPTOMS

You try to download a .zip file attachment in Microsoft Outlook Web Access (OWA) from a server that is running Microsoft Internet Security and Acceleration (ISA) Server 2004 Service Pack 2 (SP2). However, you cannot download the .zip file attachment as expected. Additionally, you receive the following error message:
500 Internal Server Error. Not implemented (-2147467263)

CAUSE

This problem occurs because OWA uses the "Content-Encoding: none" HTTP header when it sends .zip file attachments. After you install SP2 on ISA Server 2004, ISA Server rejects this request to download the .zip file attachment.

RESOLUTION

To resolve this problem, obtain the update for HTTP issues in ISA Server 2004 SP2. For more information about this update, click the following article number to view the article in the Microsoft Knowledge Base:
916106 Update for HTTP issues in Microsoft Internet Security and Acceleration Server 2004 Service Pack 2

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For more information about the terminology that is used to describe Microsoft software updates, click the following article numbers to view the articles in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Properties

Article ID: 916573 - Last Review: October 9, 2011 - Revision: 2.0
APPLIES TO
  • Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition Service Pack 2, when used with:
    • Microsoft Internet Security and Acceleration Server 2004 Enterprise Edition
Keywords: 
kbfix kbqfe kberrmsg kbpending kbbug KB916573

Give Feedback

 

Contact us for more help

Contact us for more help
Connect with Answer Desk for expert help.
Get more support from smallbusiness.support.microsoft.com