A signature does not retain the font or the color that you specified in Outlook

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Article ID: 916791 - View products that this article applies to.
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SYMPTOMS

When you create a signature in Microsoft Outlook, the signature does not retain the font or the color that you specified.

For example, the signature may appear in the Times New Roman font and in the black color regardless of which font and color you specified when you created the signature.

CAUSE

This issue may occur when you use Microsoft Word to modify e-mail messages.

WORKAROUND

To work around this issue, follow these steps:
  1. Create a new e-mail message in Outlook. The new e-mail message should open in Word.
  2. On the Tools menu, click Options.
  3. Click the General tab.
  4. Click Web Options.
  5. Click the Fonts tab.
  6. In the Proportional font box, click to select a font other than Times New Roman.
  7. Click OK to close the Web Options dialog box.
  8. Click OK to close the Options dialog box.
  9. Close the new e-mail message and exit Word.
When you create a signature in Outlook, the font and color that you specify should now be saved.

Note After you verify that this issue has been resolved in Outlook, you can reset the font in the Proportional font box to Times New Roman.

Properties

Article ID: 916791 - Last Review: April 6, 2006 - Revision: 1.2
APPLIES TO
  • Microsoft Office Word 2003
  • Microsoft Word 2002 Standard Edition
  • Microsoft Word 2000 Standard Edition
  • Microsoft Office Outlook 2003
  • Microsoft Outlook 2002 Standard Edition
  • Microsoft Outlook 2000 Standard Edition
Keywords: 
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