Article ID: 916908 - Last Review: September 29, 2011 - Revision: 6.0
Fable the Last Chapter crashes or triggers an error message when you start the game: "We are sorry, but we have detected that the game did not exit correctly. We recommend starting the game in safe mode"
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After you install and then start Microsoft Fable: The Lost Chapters PC, you experience one of the following symptoms:
Fable: The Lost Chapters exits unexpectedly or crashes.
You receive one of the following error messages:
We are sorry, but we have detected that the game did not exit correctly. We recommend starting the game in safe mode. Safe mode may disable some advanced features of the game, but may allow you to play the game.
Additionally, you may receive the following Windows Error Reporting
Fable.exe has encountered a problem and needs to close. We are sorry for the inconvenience.
If you click the Click Here link in the dialog box, you receive an error signature that resemble the following information:
App name: fable.exe
App ver: 25.7.13.149
Mod name: fable.exe
Mod ver: 25.7.13.149
Offset: 005BEB7D
To resolve this issue, create a new user account. To create a new user account, use the method that corresponds to the version of Windows that you are using. Then, sign in by using the new account and start the game.
If creating a new user account fixes the problem, sign out of this new user account, and then sign in to your usual user account to see whether the problem reappears there. If there is still a problem in your usual user account, you may want to use the Fix It button in the following article to restore the default security settings in this account. Then check whether that fixes the problem. Otherwise you must move your data from the account that has the problem into the user account that you just created so that you can access it when you use the new user account.
313222
(http://support.microsoft.com/kb/313222/
)
How do I restore security settings to the default settings?
For more information about how to copy data to your new user profile when you are using Windows XP, click the following article number to view the article in the Microsoft Knowledge Base:
811151
(http://support.microsoft.com/kb/811151/
)
How to copy data from a corrupted user profile to a new profile in Windows XP
For more information about how to copy data to your new user profile when you are using Windows Vista, click the following topic title to view the topic in Windows Help and How-to:
Fix a corrupted user profile
(http://windowshelp.microsoft.com/Windows/en-us/Help/769495bf-035c-4764-a538-c9b05c22001e1033.mspx)