FIX: You may experience heap corruption, and SQL Server 2000 may shut down with fatal access violations when you try to browse files in SQL Server 2000 Enterprise Manager on a Windows Server 2003 x64-based computer
Bug: #40000113 (SQL Hotfix) Microsoft distributes Microsoft SQL
Server 2000 fixes as one downloadable file. Because the fixes are cumulative,
each new release contains all the hotfixes and all the security fixes that were
included with the previous SQL Server 2000 fix
release. On This PageSUMMARYThis article describes the following about this hotfix
release:
SYMPTOMSConsider the following scenario. Microsoft SQL Server 2000
Enterprise Manager is running on a Microsoft Windows Server 2003 x64 Edition-based computer. You try to browse files, and you click the
ellipsis button (...) in any File dialog box
in SQL Server 2000 Enterprise Manager. In this scenario, you may experience
heap corruption, and SQL Server may shut down with fatal access
violations. Other threads or objects such as Microsoft Component Object Model (COM) objects may be loaded into SQL Server by using the sp_oacreate stored procedure. When this behavior occurs, OLEDB linked server providers that run in-process, SQL Mail, or SQLXML may also be affected and may cause the SQL Server process to shut down. Additionally, you may also experience this problem on clustered instances. Notes
You may not notice the heap corruption until other threads use the default heap or until heap memory is freed. Any module that runs inside the Sqlservr.exe process can share the default heap in a process. Therefore, this kind of heap corruption can affect Xpstar.dll and other modules in which the xp_availablemedia system extended stored procedure is compiled. For a list of all publicly released SQL Server 2000 Post-Service Pack hotfixes, see the following article in the Microsoft Knowledge Base: 894905 (http://support.microsoft.com/kb/894905/) Cumulative list of the hotfixes
that are available for SQL Server 2000 SP4
RESOLUTIONThe installer does not install this hotfix correctly on x64-based systems. This installation issue occurs when the following conditions are true:
Hotfix informationA supported hotfix is now available from Microsoft, but it is only intended to correct the problem that is described in this article. Only apply it to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft SQL Server 2000 service pack that contains this hotfix.To resolve this problem immediately, contact Microsoft Product Support Services to obtain the hotfix. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/contactus/?ws=support (http://support.microsoft.com/contactus/?ws=support) Note In special cases, charges that are ordinarily incurred for
support calls may be canceled if a Microsoft Support Professional determines
that a specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.PrerequisitesYou must have Microsoft SQL Server 2000 Service Pack 4 (SP4) installed to apply this hotfix.For more information about how to obtain SQL Server Service Pack 4, click the following article number to view the article in the Microsoft Knowledge Base: 290211 (http://support.microsoft.com/kb/290211/)
How to obtain the latest SQL Server 2000 service pack
Restart informationAfter you install this hotfix, the SQL Server service will be automatically restarted.Registry informationYou do not have to change the registry.Hotfix file informationThis hotfix contains only those files that are required to correct the issues that this article lists. This hotfix may not contain of all the files that you must have to fully update a product to the latest build.The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel. SQL Server 2000 32-bit versions
SQL Server 2000 Itanium architecture version
WORKAROUNDTo work around this problem, you may temporarily prevent the
use of the xp_availablemedia system extended stored procedure. To do this, use the following
code example. If you want to re-add the xp_availablemedia system extended stored procedure after you install the hotfix,
use the following code example.If you remove the procedure, any call to the sp_MSSharedFixedDisk stored procedure fails, and any File dialog box
in SQL Server 2000 Enterprise Manager does not appear. You do not receive an
error message in DTS Designer. However, the File dialog boxes
do not appear. After you remove the xp_availablemedia system extended stored procedure, you must manually type the file
name or the folder location that you want. Also, after you remove the xp_availablemedia system extended stored procedure and you click the ellipsis
button (...) in SQL Server 2000 Enterprise Manager, you
receive the following error message in a Microsoft SQL-DMO (ODBC
SQLState: 42000) dialog box: Error 2812: Could
not find stored procedure 'xp_availablemedia'. Note The xp_availablemedia system extended stored procedure may be automatically re-added to
the SQL Server when any one of the following conditions is true:
STATUSMicrosoft
has confirmed that this is a problem in the Microsoft products that are listed
in the "Applies to" section. MORE INFORMATIONTypically, the ntdll!RtlpCoalesceFreeBlocks or ntdll!RtlFreeHeap functions are the functions that are victims at the top of the
thread stack when heap corruption occurs in the default heap. However, these
functions are not the only functions that this kind of heap corruption may
affect. Therefore, the access violation thread stack for any victim may vary.
Additionally, you cannot determine the cause of the heap corruption by
examining the victim thread stack alone, and the root cause of the heap
corruption may be caused by other factors that are not listed in this
article. For example, a call to the xp_availablemedia system extended stored procedure may resemble the following:
For more information, click the following article number to view the article in the Microsoft Knowledge Base: 824684 (http://support.microsoft.com/kb/824684/)
Description of the standard terminology that is used to describe
Microsoft software updates
APPLIES TO
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