Article ID: 917125 - View products that this article applies to.
When you subscribe to an RSS feed in Microsoft Office Outlook 2007, Microsoft Outlook 2010, or Microsoft Outlook 2013, you may receive one of the following error messages:
Outlook cannot download the RSS content from Web_site_URL because you do not have the required credentials.
Outlook cannot download the RSS content from Web_site_URL because of a problem connecting to the server.
This behavior may occur if the RSS feed requires authentication. Outlook supports authenticated RSS feeds only in the scenarios that are described in the "Workaround" section.
To work around this behavior, use one of the following methods:
Outlook 2007To configure this option in Outlook 2007, follow these steps:
Outlook 2010 and Outlook 2013To configure this option in Outlook 2010 and Outlook 2013, follow these steps: