Article ID: 917246 - View products that this article applies to.
After you remove all Microsoft Office Communicator Web Access updates from the server that is running Communicator Web Access, the Management Console snap-in no longer runs.
For example, you have no updates installed on Communicator Web Access. You then install the update that is described in the following article in the Microsoft Knowledge Base:
915066If you remove this update and then try to run the Management Console snap-in, the snap-in will not run.
(http://support.microsoft.com/kb/915066/ )Description of the update for Communicator Web Access: March 31, 2006
This problem occurs because the Management Console snap-in is unregistered after the last update for Communicator Web Access is removed.
To work around this problem, reregister the Management Console snap-in component (Cwasnap.dll). To do this, follow these steps:
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 917246 - Last Review: October 9, 2011 - Revision: 2.0
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